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Mercedes-Benz of Portland
Portland, OR
2,352 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,352 reviews
December 27, 2021
Very bad customer service and Very dishonest employees. They sold a car knowing it didn’t even go through inspection, and didn’t let us know it wasn’t ready to be taken home until after we had already came They sold a car knowing it didn’t even go through inspection, and didn’t let us know it wasn’t ready to be taken home until after we had already came to sign paper work and pick it up. It had to kept getting brought back because check lights kept coming on,. I had one of their employees tell me they fixed dents on it, when I came to finally pick it up. They had not even fixed any dents, and we didn’t even have it for more then 30 days before selling it back to the dealership after they said we’d be getting back what we paid for it. They did not give us back our down payment we had put down. Will never go back to this dealership or recommend it to anyone. More
by alinadannis
Verified CustomerEmployees Worked With
Duncan Ostrander
December 21, 2021
I have worked at Daimler Trucks North America for 10 years, I've always and will always love my Mercedes-Benz vehicles. My biggest problem now is trying to figure out how me and my family can contin years, I've always and will always love my Mercedes-Benz vehicles. My biggest problem now is trying to figure out how me and my family can continue to drive Mercedes-Benz vehicles. More
by MICHAEL.TIDWELL
Employees Worked With
Thomas Havel
December 21, 2021
Great experience. Had service B done and it took about an hour less time then was told. Staff was very helpful suggesting somewhere to eat. Hopefully the construction around there will be done next time I ne hour less time then was told. Staff was very helpful suggesting somewhere to eat. Hopefully the construction around there will be done next time I need to go .😎 More
by toyo4444
Employees Worked With
Not good with names
December 20, 2021
Everything was fine--I had the car picked up and there were some issues with the appointment. Had to be changed due to poor information in scheduling. Thought car would be one day, but found out due to were some issues with the appointment. Had to be changed due to poor information in scheduling. Thought car would be one day, but found out due to holiday that it would be three. Also I was not dealing with Portland for the appointment, but someone in Florida. Not good. Once I talked to Portland all was fine. Actually work was very good. Always very professional. More
by GILLEYR
Employees Worked With
I do not know who helped me.
