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Mercedes-Benz of Portland
Portland, OR
2,299 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,299 reviews
December 02, 2021
This is my first Mercede car. I love this car so far. Andrew who was the sale person that introduce me the car and he had done amazing sale service. Much appreciated to Andrew Fox. Andrew who was the sale person that introduce me the car and he had done amazing sale service. Much appreciated to Andrew Fox. More
by K_LE0123
Verified Customer
Helpful December 02, 2021
These folks are sooo awesome! They know what my car needs and they take care of it. They tell me about any future service and how much it will cost. needs and they take care of it. They tell me about any future service and how much it will cost. More
by JEANMAYBELL
December 01, 2021
I was disappointed that my Mercedes-Benz wasn't washed as part of the routine service. part of the routine service. More
by Alicia
Employees Worked With
December 01, 2021
Excellent service. The service manager was very helpful and explained all that was going to be done on my car. and explained all that was going to be done on my car. More
by marhux
Employees Worked With
December 01, 2021
I will grant them leeway in being severely short staffed, though there were plenty of idle sales staff. However, the sense of being ignored is unacceptable and there was no improvement in the service follow though there were plenty of idle sales staff. However, the sense of being ignored is unacceptable and there was no improvement in the service follow up More
by ORFALYr
Employees Worked With
Christopher Cain
November 30, 2021
I recently purchased a 2018 certified Subaru from this dealership. Everyone was professional, friendly, super helpful and I walked out with a great car and feeling well cared for. Thank you to everyone dealership. Everyone was professional, friendly, super helpful and I walked out with a great car and feeling well cared for. Thank you to everyone who helped make my purchasing experience amazing. Please feel great about buying your next car here! You are in great hands!!!! More
by maryattchef
November 29, 2021
Good, honest service for my Mercedes. They told me the cost upfront and they checked everything while it was there. I didn’t know how to work something on my Mercedes’ (that I purchased elsewhere) compute cost upfront and they checked everything while it was there. I didn’t know how to work something on my Mercedes’ (that I purchased elsewhere) computerized dash and they brought someone from the sales department to show me how it works. I appreciated that they went out of their way to help me. More
by CharlieG
Employees Worked With
Rod Soprito
