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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.4
2,299 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,299 reviews

December 16, 2021

Knowledgeable, cooperative, personable, fair, honest people to work with over my two years MBZ ownership. More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey, Kevin Lisonbee
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Dec 16, 2021 -

Andrew responded

See above

Helpful
December 16, 2021

Very professional people, Mitchel was very accommodating. 100% customer first. Very clean place thumbs up guys!!! More

by MANUEL.VENTURA85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell , Duncan Ostrander
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Dec 21, 2021 -

Mercedes-Benz of Portland responded

Hi Manuel, thank you for choosing Mercedes-Benz of Portland! Our team is happy to have provided you with a professional and accommodating experience, and we look forward to having the opportunity to do so again in the future.

Helpful
December 15, 2021

Quick response to my lifetime oil change service request and even washed and vacuumed my car when done. Much appreciated. More

by Dumbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Tabbert
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Dec 21, 2021 -

Mercedes-Benz of Portland responded

Hello, thank you for having your vehicle serviced here at Mercedes-Benz of Portland! Our team is happy to have provided you with a quick and accommodating experience and we hope to have you back for your next oil change.

Helpful
December 14, 2021

I bought 5Bens during 20years.This sale man was a best around word because he spoke Korean and gave to me a lot of gift. More

by CHANGCE29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosalynn Hallmark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nickolas Kalantari
Other Employees : Samuel Kim
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Dec 14, 2021 -

Mercedes-Benz of Portland responded

Hello, thank you for your loyalty to Mercedes-Benz of Portland over the past 20 years! Our team is happy to have provided you with accommodating and enjoyable purchasing experiences and we hope to have the opportunity to continue doing so in the future!

Helpful
December 14, 2021

The service department is awesome! They are exceptional at all they do. Customer service is excellent and the workmanship is phenomenal. Thank you! It's a breath of fresh air!!!! More

by CHARLIEBROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
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Dec 14, 2021 -

Mercedes-Benz of Portland responded

Hi Charlie, thank you for taking the time to share this great recommendation of our service team! We are pleased to know you feel your vehicle is provided with exceptional maintenance, and our team looks forward to your next visit. Until then, happy holidays!

Helpful
December 14, 2021

Report experience the work wasn’t done properly the car had to go back experienced service people on whom I relied for years have left standard of service is certainly fine in the last year. Very disappoin More

by John Coletti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Koontz, Christopher Cain
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Helpful
December 14, 2021

Not happy with Service, charge for gas on lobar and my car was not was while servicing. Bed More

by PATELDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Cain
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Helpful
December 14, 2021

Solid service. I always receive excellent customer service and they are very knowledgeable and professional. I recommend this dealership. More

by JONATHANCHUNG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Acevedo
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Dec 14, 2021 -

Mercedes-Benz of Portland responded

Hi Jonathan, thank you for this short and sweet recommendation! We are pleased to know our team always provides you with knowledgeable and professional service. Until your next visit, enjoy the road ahead!

Helpful
December 14, 2021

My day began an unpleasant experience...GPS inoperative. However, one of the employees walked through the process with alacrity! Upon arrival he met me and walked me to the appropriate office where I receiv More

by DOROTHYSMITH988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the name.
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Dec 14, 2021 -

Mercedes-Benz of Portland responded

Hi Dorothy, thank you for visiting Mercedes-Benz of Portland! We are pleased to know our team greeted you with professionalism, kindness, appreciation and enthusiasm, and we look forward to having the opportunity to do so again in the future. Until next time, drive safe!

Helpful
December 14, 2021

Service is always great. The staff is always efficient and always helpful. They go out of there way to be helpful. More

by BAKERJ1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Dec 15, 2021 -

Mercedes-Benz of Portland responded

Hello, thank you for sharing this positive review following your recent service visit! We are please to know our team was efficient and helpful, and we look forward to assisting you with any future vehicle maintenance needs. Happy holidays!

Helpful
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