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Mercedes-Benz of Portland

Portland, OR

4.4
2,299 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,299 reviews

December 21, 2021

I have worked at Daimler Trucks North America for 10 years, I've always and will always love my Mercedes-Benz vehicles. My biggest problem now is trying to figure out how me and my family can contin More

by MICHAEL.TIDWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Havel
Dec 21, 2021 -

Mercedes-Benz of Portland responded

Hi Michael, we would like to thank you and your family for your loyalty to the Mercedes-Benz brand! Your business is greatly appreciated by our team and we would be happy to assist you in anyway possible. If you ever need assistance, please don't hesitate to reach out.

December 21, 2021

Great experience. Had service B done and it took about an hour less time then was told. Staff was very helpful suggesting somewhere to eat. Hopefully the construction around there will be done next time I ne More

by toyo4444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not good with names
Dec 21, 2021 -

Mercedes-Benz of Portland responded

Hello, thank you for bringing your vehicle to Mercedes-Benz of Portland for service! Our team is happy to have recommended a great restaurant during your wait and we look forward to having you back for future service.

December 21, 2021

Professional, very good service, good value for the money, separate space if you nee to work More

by BJELOVAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Soprito
Dec 23, 2021 -

Mercedes-Benz of Portland responded

Thank you for visiting Mercedes-Benz of Portland for service! We are happy to know you found the maintenance performed on your vehicle to be of good value, and our waiting area to be convenient for your work needs. Until your next visit, we would like to wish you a happy holiday season.

December 21, 2021

Very clean and professional. Everything was just as agreed. No hassle. Highly recommend. Five Tars. ⭐️⭐️⭐️⭐️⭐️ More

by LEOLAPIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Saechao, Duncan Ostrander
Dec 21, 2021 -

Mercedes-Benz of Portland responded

Hello Leo, thank you for taking the time to share this brief feedback following your recent visit here at Mercedes-Benz of Portland! Our team is happy to have provided you with a clean and professional sales experience, and we would like to wish you safe travels in your new vehicle.

December 20, 2021

Had to come back because my turn signal was not fixed, but all in all service was fine. More

by LITHIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Mercedes-Benz of Portland responded

Hello, I'm sorry to learn the issue you were experiencing with your turn signal was not fixed during your initial visit. I would like to thank you for giving our team the opportunity to address this for you, and hope you will consider reaching out in the future as we would welcome the opportunity to earn that fifth star.

December 20, 2021

Everything was fine--I had the car picked up and there were some issues with the appointment. Had to be changed due to poor information in scheduling. Thought car would be one day, but found out due to More

by GILLEYR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know who helped me.
Dec 21, 2021 -

Mercedes-Benz of Portland responded

Hello, While I'm sorry to learn of the level of communication you received in scheduling your appointment, I'm pleased to know the team was able to step up and ensure your vehicle received the quality maintenance it needed. Please don't hesitate to reach out for any future needs, we are here to help!

December 19, 2021

Completely fixed a,number of issues. Some hard to diagnose. Brandon did an excellent job. More

by WOLFSONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
Dec 21, 2021 -

Mercedes-Benz of Portland responded

It's a pleasure to know our team was able to address all your concerns in regards to your vehicle. We would like to thank you for taking the time to share these kind words, and wish you a happy holiday season. Until your next visit, drive safe!

December 18, 2021

Always wonderful working with Mercedes Portland service department. They did wonderful job on emergence case. More

by supreesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nickolas Kalantari
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Tower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur Dimalanta, Thomas Havel, Duncan Ostrander, Christopher Cain
Dec 21, 2021 -

Mercedes-Benz of Portland responded

Hello, it is a pleasure to know each of your visits here at Mercedes-Benz of Portland have been a pleasure, and we look forward to continuing to provide you with excellent care during future service appointments. Happy holidays!

December 17, 2021

I had a smooth seamless transaction. I will be sending all of my friends in to see Michael Graham and Samuel Kim. What a great place to buy a car. More

by Leah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Graham, Samuel Kim
Dec 21, 2021 -

Mercedes-Benz of Portland responded

Hi Leah, thank you for your willingness to recommend Mercedes-Bens of Portland and our team members, Michael and Samuel. We look forward to providing your friends and family with the same great experience.

December 17, 2021

A wonderful experience, I had the privilege to work with a great group of very professional people that exceeded all of my expectations and the product, the vehicle is of legendary status. Thank you very m More

by DANIEL@AUTOWERKSNW.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Levias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nickolas Kalantari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Maddux, Chan Saechao
Dec 21, 2021 -

Mercedes-Benz of Portland responded

Congratulations on your new Mercedes-Benz, Daniel! It is a pleasure to have exceeded your expectations and our team looks forward to providing you with the same level of service during your future visits.

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