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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,497 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,497 reviews

April 20, 2022

Very good support to meet my needs in closing the new car purchasing. Everything worked very good with the car identification and finance. More

by JOSE.MARQUES_NETO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Maddux, Duncan Ostrander
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Apr 20, 2022 -

Mercedes-Benz of Portland responded

Hi Jose, We appreciate the excellent rating and knowing you received good support in all areas for the purchase of your vehicle. Congratulations!

April 19, 2022

Great experience! Andrew was very helpful, friendly and attentive. We really appreciated MB of Portland! More

by DSORENSON9119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Fox, Kenny Levias, Thomas Maddux, Nickolas Kalantari, Chan Saechao, Alexavier Sheppard, Duncan Ostrander, Samuel Kim
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Apr 20, 2022 -

Mercedes-Benz of Portland responded

We appreciate your patronage and receiving 5-stars for the helpful, friendly, and attentive service given by our team member, Andrew. Thank you for choosing Mercedes-Benz of Portland!

April 19, 2022

I worked with Andres Acevedo for service of both our E350 and ML320 vehicles through January and February and found his attentiveness to our maintenance requirements were thoroughly addressed. More

by BARR6182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Acevedo
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Apr 20, 2022 -

Mercedes-Benz of Portland responded

Thank you for sharing your satisfaction of the service received with a 5-star rating!

Apr 21, 2022 -

Mercedes-Benz of Portland responded

We're happy to know working with Andres has been a great experience. Thank you for your business and informing us that your visits for service were well taken care of thanks to his attention and care. Safe travels!

April 18, 2022

Good service and very clean dealership, wish they would've washed my car after however More

by romelg79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Apr 20, 2022 -

Mercedes-Benz of Portland responded

Thank you for the feedback and overall pleasant review of your experience!

April 17, 2022

Great service we have a good experience we will go back by other one whenever we need other car More

by DONSIDHU1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Nickolas Kalantari
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Apr 19, 2022 -

Mercedes-Benz of Portland responded

We look forward to working with you again. Thank you for the 5-star review!

April 17, 2022

Communication was consistent and accurate. I also had a last-minute issue which was addressed immediately and efficiently More

by VMAGACHICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Apr 19, 2022 -

Mercedes-Benz of Portland responded

It is pleasure to have you back on the road and we thank you for the acknowledgement of the efficient work performed!

April 17, 2022

It was excellent service and communication also good . car was delivered on time and thanks More

by Bhargav.reddyk09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
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Apr 19, 2022 -

Mercedes-Benz of Portland responded

Thank you for being our customer and taking the time to share feedback about the excellent service you received!

April 16, 2022

Thank you for quick service and super friendly. Keep up the good work. Will recommend friends to Mercedes of Portland More

by supreesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
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Apr 19, 2022 -

Mercedes-Benz of Portland responded

We appreciate the positive reflection regarding your visit. It is a pleasure to earn your business and know that Rod provided quick, friendly service!

April 16, 2022

I like how Mercedes-Benz of Portland actually picks up the phone and responds to emails billing and check in processes are efficient to More

by JONATHAN.MILLS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Maddux
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Apr 19, 2022 -

Mercedes-Benz of Portland responded

Hi Jonathan, Thank you for your 5-star recommendation and rewarding our seamless efforts with great feedback.

April 16, 2022

Its been great and very welcoming! Im happy w my purchase! Thank you Alvin and everyone at the dealership More

by COCOGEANLUONG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin
Report | Print
Apr 19, 2022 -

Mercedes-Benz of Portland responded

Congratulations on your purchase, Coco! Thank you for confirming your happiness as a customer feeling welcomed by Alvin and our staff.

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