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Mercedes-Benz of Portland

Portland, OR

4.4
2,302 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,302 reviews

January 09, 2022

Excellent people make for an excellent buying experience and that is what we found at MB of Portland. I first spoke to Andrew Fox and then Samuel Kim who was our salesman. Their direct, clear and trustwor More

by PAUL SAAD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Fox, Jennifer Joseph, Nick, Samuel Kim
Jan 11, 2022 -

Mercedes-Benz of Portland responded

Hi Paul, thank you for sharing your experience purchasing your vehicle almost 100% virtually. It is a pleasure to know the vehicle was just as described and that our team took the time to follow up with you following your purchase. Your business is greatly appreciated and we hope you are enjoying your new Mercedes.

January 06, 2022

Very nice people! Always get us in quick and get answers in a timely manner! More

by JULIE38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
Jan 06, 2022 -

Mercedes-Benz of Portland responded

Hi Julie, thank you for bringing your vehicle to the Mercedes-Benz of Portland team for service. We are happy to provide you with quick and informative visits. Until next time, drive safe!

January 06, 2022

Service was not completed in full per the scope of service. Documentation noted services that were performed when they had not been executed and when I reached out to the service representative to More

by JILLIANWENDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Acevedo
January 06, 2022

I was an online customer (from across the country) and worked with Josh, who was very responsive and helpful. Not only did he address all my questions and concerns, but he was able to video call so I coul More

by URSULAAYERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Josh Rice
Jan 06, 2022 -

Mercedes-Benz of Portland responded

Hi Ursula, thank you for purchasing you vehicle completely online here at Mercedes-Benz of Portland! Our team is happy to have assisted in ensuring this process went smoothly, and we hope you are enjoying your new MINI.

January 06, 2022

Purchased a 2020 gle450 remotely from WA. The salesman neglected to disclose condition of the vehicle and I trusted his description (big mistake). I drove all the way from Seattle to trade in my vehicle a More

by ANDREW2506
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Ryan
Jan 12, 2022 -

Mercedes-Benz of Portland responded

Hi Andrew, I regret to learn you believe the vehicles description was not properly disclosed to you. I would appreciate the opportunity to speak with you regarding your experience. At your convenience, please contact me at the number below. 503-525-6241 Duncan Ostrander Sales Manager

January 06, 2022

We purchased our car online and worked with Kenny and Mylee over phone and email- everything was so streamlined, professional and easy. It was the most positive car-buying experience we could have had. S More

by ILOVEGAVINFOREVER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Levias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Mercedes-Benz of Portland responded

Thank you for this great review. The Mercedes-Benz of Portland team is honored to have served you, and your pup, so well. We look forward to having you back for you next purchase.

January 05, 2022

it's good that I chose a portland Mercedes dealer to buy a car. I want to express my deep gratitude to the Mercedes Portland team for their professionalism and creative approach !!!! a couple of hours and More

by KHAFIZOVMARAT8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Levias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander
Jan 06, 2022 -

Mercedes-Benz of Portland responded

Thank you for choosing Mercedes-Benz of Portland. Our team is honored to have provided you with an efficient and professional buying experience. We hope to have you back for your first oil change!

January 05, 2022

Great servise, exellent work, friendly personal. Loved the detailing work with car, and its cool when they give me the car with full tank) More

by ALEXBOIKO404
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Mercedes-Benz of Portland responded

Hi Alex, thank you for shopping our pre-owned inventory here at Mercedes-Benz of Portland! We are happy to have gotten you into a freshly detailed vehicle and sent you off with a full tank of gas. If there is anything we can do in the future, please don't hesitate to reach out.

January 04, 2022

Was a smooth, and easy process. The team was professional easy to work with, overall service was fantastic. More

by BARTLETTJCB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph , Duncan Ostrander
Jan 04, 2022 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to Mercedes-Benz of Portland for service! We are happy to have provided you with a fantastic experience and hope you will be reaching out to our team in the future. Until then, drive safe!

January 04, 2022

Andrew has been excellent. He kept us update with our order and very easy straight forward to work with . It was pleasant to work with him. More

by MINNIE04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew
Jan 04, 2022 -

Mercedes-Benz of Portland responded

Thank you for ordering your new vehicle with our team here at Mercedes-Benz of Portland! Our team is happy to know Andrew provided you with a great experience and we hope you will reach out should any future needs arise. Until then, enjoy!

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