Mercedes-Benz of Portland
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Excellent people make for an excellent buying experience and that is what we found at MB of Portland. I first spoke to Andrew Fox and then Samuel Kim who was our salesman. Their direct, clear and trustwor and that is what we found at MB of Portland. I first spoke to Andrew Fox and then Samuel Kim who was our salesman. Their direct, clear and trustworthy answers over the phone gave us confidence to travel 200 miles to see the advertised car. The car was 100% exactly what they said it would be. Everyone such as Nick and Jennifer were helpful with the paperwork. Sam has followed up to make sure everything is fine with the car. I appreciate his dedication to us. Thank you Sam and thanks to MB of Portland. More
Service was not completed in full per the scope of service. Documentation noted services that were performed when they had not been executed and when I reached out to the service representative to service. Documentation noted services that were performed when they had not been executed and when I reached out to the service representative to ask why the services were listed but not performed he was dismissive. This should have been addressed when I picked up the car. I have found that this service center has consistently been misogynistic. The way they speak to my husband is always respectful and direct however they are dismissive and condescending when speaking to me. In my last service I pulled into the service area before a man but he was greeted and helped before me. I would not recommend this center or dealership. More
I was an online customer (from across the country) and worked with Josh, who was very responsive and helpful. Not only did he address all my questions and concerns, but he was able to video call so I coul worked with Josh, who was very responsive and helpful. Not only did he address all my questions and concerns, but he was able to video call so I could see the car. I always felt like an important customer even though we never met face to face. Josh was quick to respond to emails, text messages and phone calls. Paying for the car was also a seamless experience with Jennifer. And Alec was flexible and accommodating when the transport company (of my choice) picked up the car. There was never a wrinkle in the entire process. A huge thank you to Josh and the team for a great experience! More
Purchased a 2020 gle450 remotely from WA. The salesman neglected to disclose condition of the vehicle and I trusted his description (big mistake). I drove all the way from Seattle to trade in my vehicle a neglected to disclose condition of the vehicle and I trusted his description (big mistake). I drove all the way from Seattle to trade in my vehicle and when I got back home I discovered cracked passenger and torn driver seat. Now my car will spend another two month sitting in my local MB dealership waiting for parts and I won’t be able to enjoy just purchased vehicle. Next time I would do thorough inspection before purchasing another Benz from this dealership. Have not received my registration yet 2 months after purchase. More
We purchased our car online and worked with Kenny and Mylee over phone and email- everything was so streamlined, professional and easy. It was the most positive car-buying experience we could have had. S Mylee over phone and email- everything was so streamlined, professional and easy. It was the most positive car-buying experience we could have had. So thankful for their knowledge and for making us feel special the day we came in. Welcoming our pup inside was the extra special touch. We're already planning our next purchase and want the same team at MB of Portland! More
it's good that I chose a portland Mercedes dealer to buy a car. I want to express my deep gratitude to the Mercedes Portland team for their professionalism and creative approach !!!! a couple of hours and a car. I want to express my deep gratitude to the Mercedes Portland team for their professionalism and creative approach !!!! a couple of hours and Mercedes is already driving to a new home. thank you guys and especially Kenneth Levias! More
Great servise, exellent work, friendly personal. Loved the detailing work with car, and its cool when they give me the car with full tank) the detailing work with car, and its cool when they give me the car with full tank) More
Was a smooth, and easy process. The team was professional easy to work with, overall service was fantastic. easy to work with, overall service was fantastic. More
Andrew has been excellent. He kept us update with our order and very easy straight forward to work with . It was pleasant to work with him. order and very easy straight forward to work with . It was pleasant to work with him. More