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Mercedes-Benz of Portland
Portland, OR
2,302 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,302 reviews
January 18, 2022
Easy to schedule appt, good service advisors, and follow up. Excellent experience every time I go there. up. Excellent experience every time I go there. More
by RQUALMAN
Verified CustomerEmployees Worked With
Helpful January 17, 2022
From the initial phone call with Rosalyn (?), to my in person communication with Andrew, the customer service was fantastic! My only recommendation is to warn customers that the street in front of the en person communication with Andrew, the customer service was fantastic! My only recommendation is to warn customers that the street in front of the entrance is undergoing maintenance. Please give specific instructions how to navigate to the dealership. Thanks! More
by DNHA
Employees Worked With
Andrew Koontz
January 16, 2022
Like many businesses at this time this dealership has not escaped short staff. In spite of this was a leader ship of Brandon Godby the service manager they’ve been able to pull it off. He is extraordinarily escaped short staff. In spite of this was a leader ship of Brandon Godby the service manager they’ve been able to pull it off. He is extraordinarily patient responsive individual I know they’ve lost senior advisers including my own who have moved out of the area. Brandon has done a good job of trying to assemble a new team. I have shared his difficulties with him as a client and understand and respect his leader ship and responsiveness to his customers. More
by John Coletti
January 14, 2022
So fast and easy process. In and out in fairly short amount of time. Friendly staff. 2nd time buying from this store, would definitely do it again. Recommended a couple of my friends who also bought car amount of time. Friendly staff. 2nd time buying from this store, would definitely do it again. Recommended a couple of my friends who also bought cars recently from here. Super happy with my purchase. More
by JSORIA
Employees Worked With
Other Employees :
Michael Graham, Jennifer in Finance, Jesus Miranda
January 14, 2022
My wife and I always use Mercedes of Portland because of the top notch service. the top notch service. More
by JHowsley
Employees Worked With
January 14, 2022
Great service and great Service Advisors made the regular maintenance on my GLS a pleasant experience. The car was completed on time as promised. maintenance on my GLS a pleasant experience. The car was completed on time as promised. More
by DARRELLMCEEL
Employees Worked With
Brian Perez
