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Mercedes-Benz of Portland
Portland, OR
2,497 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,497 reviews
May 05, 2022
Great service. I wish you had docusign to expedite the process but overall very efficient. I wish you had docusign to expedite the process but overall very efficient. More
by RANDY.FULLER
Verified Customer
May 05, 2022
I had a very Interesting experience here. It started off good and had a nice dealing with what I thought was a good salesman. It turned out very disappointing. I came back in the store and th It started off good and had a nice dealing with what I thought was a good salesman. It turned out very disappointing. I came back in the store and the Sales Manager Duncan was nothing short of perfect in the way he handled a tough situation. He made things right and proved to me why I chose to buy a Mercedes. General Manager Rich also came and made sure we were satisfied. Thank you gentlemen in making me know I chose the right car to purchase. More
by JRAPPLEYE
May 04, 2022
Duncan Ostrander, Mitchell Raymer, and the team at the Mercedes Benz of Portland listen to the customer, give us all the time we need, never rush us, and go above and beyond to answer any question we may Mercedes Benz of Portland listen to the customer, give us all the time we need, never rush us, and go above and beyond to answer any question we may have. It was more than buying a car, it was amazing! More
by TAMI3
May 04, 2022
All of the staff I interacted with were, polite, friendly, and knowledgeable. I will definitely take my business there again in the future. friendly, and knowledgeable. I will definitely take my business there again in the future. More
by MISSMFRY
May 02, 2022
First 10K service took over 3 hours, was not expecting to be at the dealership that long. Did not get any progress updates, either. I had to find someone to ask if my car was finished. Right rear blinker m be at the dealership that long. Did not get any progress updates, either. I had to find someone to ask if my car was finished. Right rear blinker malfunction on way to have servicing done. Part ordered 3 weeks ago, no communication as to ETA. I do not feel like a valued customer right now More
by CHARMARGNE.PEARSON
Employees Worked With
Rod Soprito
May 01, 2022
I came in on a day that they were short staffed and Brandon was the only one available to take care of me. He did an excellent job. Brandon was the only one available to take care of me. He did an excellent job. More
by JAYTIKEKAR
Employees Worked With
Brandon Godbey, Arthur Dimalanta
