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Mercedes-Benz of Portland

Portland, OR

4.2
2,497 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,497 reviews

May 12, 2022

Always attentive and always honest with their estimates. Been using them for the past 5 or so years and always a great service department. More

by JOECHRISTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 12, 2022 -

Mercedes-Benz of Portland responded

Hi Joe, We appreciate your customer loyalty and 5-star rating for the great, attentive experience given by our team.

May 11, 2022

Great service, great experience, easy touring with no pressure to buy. Enjoyable situation all around. More

by RACHELELAINE4123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Mercedes-Benz of Portland responded

Hi Rachele, The car buying experience tugs at every emotion. It's a positive outcome to know your visit was great and enjoyable overall with no added pressure!

May 11, 2022

Andy did a really great job of explaining what was going to happen to my car. More

by Will Farra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Acevado
May 11, 2022 -

Mercedes-Benz of Portland responded

Peace of mind is priceless as a customer and we're glad Will could provide that for you. Thank you for the 5-stars, Will!

May 11, 2022

Everytime I have had my vehicle serviced I am cared for with the utmost excellence. Every experience is is the best I have ever had. The service team is wonderful and they make sure I am taken care of. I More

by kattempleton.templeton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
May 12, 2022 -

Mercedes-Benz of Portland responded

Hi Kat, We appreciate your 5-star recommendation and the trust you have placed with us to take pristine care of your auto needs. Thank you for your customer loyalty and business!

May 10, 2022

I always receive courteous, prompt service, whether dealing with the sales team or the service team! More

by LOREN.KEPLINGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Maddux
May 11, 2022 -

Mercedes-Benz of Portland responded

Hi Loren, It is always a pleasure to hear exactly why customers keep coming back. Thank you for sharing your perspective and leaving us a 5-star customer review!

May 10, 2022

Excellent service. Reasonable price from dealer.Despite appointment had to wait a bit longer than planned. More

by WOLFSONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 10, 2022 -

Mercedes-Benz of Portland responded

We are proud to provide excellent service to our valued customers who trust us to maintain their vehicle. Thank you for your patience and 5-stars!

May 06, 2022

The person I work with on check in is very unhelpful, doesn’t return calls or texts. Have to call reception to find out the status of my car. Even though he says text anytime and I’ll get back to you. More

by KURTCHIAPUZIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t see his name listed
May 06, 2022

Excellent Service experience. The best I have seen in a long time. The work was done on time. Everyone was ver professional. More

by JOHNJUL.OLEINIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 07, 2022 -

Mercedes-Benz of Portland responded

We appreciate the 5-stars and confirmation of your timely, professional experience!

May 05, 2022

Rod is the most professional service manager with whom I have ever worked. Saying a lot because I am a pretty old guy Who has owned a number of Mercedes-Benz. More

by RICK@TALLEYRESEARCH.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
May 05, 2022 -

Mercedes-Benz of Portland responded

Hi Rick, We appreciate your sincere compliment for Rod and thank you for the 5-star, feedback!

May 05, 2022

outstanding service and support. I was able to purchase my GLE350 without ever having to go into the dealership. My vehicle was delivered 4 hours after initial call and I love it. More

by Mac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ellett, Nickolas Kalantari
May 07, 2022 -

Mercedes-Benz of Portland responded

Congratulations on getting the keys to your GLE350, Mac! Thank you for the 5-star review and cheers to a seamless, quick delivery.

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