Back

Mercedes-Benz of Portland

Portland, OR

4.2
2,497 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Contact Dealership

1605 SW Naito Pkwy

Portland, OR

97201

Directions

By Type

Showing 2,497 reviews

May 19, 2022

Sharp, fast service right to the point with no pressure. Courteous staff and very helpful More

by ALI.ZAHER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Maddux, Nickolas Kalantari, Duncan Ostrander, Samuel Kim
May 19, 2022 -

Mercedes-Benz of Portland responded

Hi Ali, A hassle-free and helpful experience is definitely 5-star worthy! Thank you for your recommendation as our satisfied customer.

May 18, 2022

I worked w/Tom Maddux who is the Cream of the Crop. .. The Best!... 10 Star Rating!! More

by WABENA.JOHNSON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Maddux
May 18, 2022 -

Mercedes-Benz of Portland responded

Thank you for your feedback, Wabena. It is a pleasure to earn your business and and we're happy to hear working with Tom was the best, 5-star experience!

May 18, 2022

Notified them of an ongoing issue and while they offered a quick solution to the problem, the problem is not completely remedied and will persist in the future More

by hknight4
Recommend Dealer
Yes
Employees Worked With
monroe
May 18, 2022

I expect and find attention to my immediate needs when dealing with your firm. There are still some fine tuning that needs to be scheduled after having a computer upgrade. All readings went back to the pr More

by JPRICE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Maddox, Mark Tower
May 18, 2022 -

Mercedes-Benz of Portland responded

Hello, Thank you for your feedback and sharing the news of your overall satisfaction!

May 17, 2022

I had a wonderful experience My salesman was so proffesiona I would by a car only from him. I will recommend him to e More

by GILBERTDIANNE9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Raymer, Nickolas Kalantari
May 18, 2022 -

Mercedes-Benz of Portland responded

Cheers to your wonderful experience, Dianne! We're glad you appreciated the professionalism of your salesman and thank you for the 5-stars.

May 17, 2022

Service was easy to schedule, service was done promptly performed, car was cleaned, checkout was easy More

by STUFF0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 18, 2022 -

Mercedes-Benz of Portland responded

Thank you for the full update on the prompt, seamless process you experienced during your service appointment!

May 16, 2022

VERY HELPFUL AND SERVICE WORK COMPLETED IN A VERY TIMELY MANNER. THANK YOU, ROD, FOR MAKING THE VISIT AS EASY AS POSSIBLE.! More

by GNJHOCHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROD SOPRITO
May 17, 2022 -

Mercedes-Benz of Portland responded

A huge thank you for recognizing the helpful, seamless, service you enjoyed at the hands of Rod and our team!

May 16, 2022

My side view mirror needed a repair. I sent MB of Portland photos in advance. Service was scheduled and I was given regular updates on progress throughout the day. The car was repaired a More

by Carrie B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 17, 2022 -

Mercedes-Benz of Portland responded

Hi Carrie, Your proactive approach with sending us photos in advance was a time saver! Happy travels and we look forward to having you as a regular customer.

May 16, 2022

Where do I begin. No call backs, left messages, lack of communication, still not fixed left two more messages with my service person and still no call back to bring ba More

by SARA.QUAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Tower
May 16, 2022

Friendly service, quick respond and convenient location very good coffee very nice and clean waiting Lounge. Will recommend to friends and family. More

by supreesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod
May 17, 2022 -

Mercedes-Benz of Portland responded

Safe travels and thank you for sharing your 5-star experience! If your friends and family become our customers, we look forward to offering them the same quick, convenient, and friendly service.

...
140
...