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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,497 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,497 reviews

May 24, 2022

Went to look at new vehicles, told my salesman, Andrew Fox, what I was looking for. Andrew showed me their inventory, including the vehicle I purchased. We also looked at new vehicles on line. More

by ROBBYN.FOGGIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Fox, Nickolas Kalantari
Report | Print
May 25, 2022 -

Mercedes-Benz of Portland responded

Congratulations on your purchase, Robbyn! We're happy to know working with Andrew was an excellent experience.

May 23, 2022

Good service so far. Mis-diagnosis for the vibration when the wheels are turned because after the transmission service the noise went away. Service tech should have known More

by Cmg911sc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
May 24, 2022 -

Mercedes-Benz of Portland responded

We will take your feedback into consideration for improvement and are pleased that your experience was generally good overall.

May 22, 2022

I purchased a vehicle from your dealership and hadn’t even put on 4k miles and had to put new brakes and rotors. I was told the car was completely checked out before my purchase and was just expecting my More

by SHERRYB72
Recommend Dealer
No
Employees Worked With
Andy Acevedo
Report | Print
May 20, 2022

John Frentsos was absolutely fantastic. Even after I purchased the car, he was so helpful and kind. I know I must have asked some pretty basic and simple questions about the car but he a More

by BSSTAUTZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari
Report | Print
May 24, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 01, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 03, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 04, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 05, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 06, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 07, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 08, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 10, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 11, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 13, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 15, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 17, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 17, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 17, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 17, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 17, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 18, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 19, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 20, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 21, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 22, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 23, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 24, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 25, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 26, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 27, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 28, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 29, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jun 30, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 01, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 03, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 03, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 04, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 05, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 06, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 07, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 08, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 09, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 10, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 11, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 12, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 13, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 14, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 15, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 16, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 17, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 18, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 19, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 20, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 21, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 23, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 25, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 26, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 27, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 28, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 29, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 30, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Jul 31, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Aug 01, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Aug 04, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Aug 05, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Aug 06, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Aug 07, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Aug 08, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Aug 09, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Aug 10, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Aug 11, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Aug 12, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Aug 13, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Aug 15, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Aug 16, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Aug 17, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Aug 18, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Aug 19, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Aug 23, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Aug 23, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Aug 23, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Aug 24, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Sep 02, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Sep 03, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Sep 05, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Sep 07, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Sep 08, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Sep 09, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Sep 10, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Sep 11, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

Sep 13, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars! We are thrilled to know your service appointment was a pleasant experience thanks to John's helpful, responsive service.

May 19, 2022

Very knowledgeable staff, its the only dealership i purchase my vehicles from! This is my 3rd mercedes for them and they make buying cars fun! More

by N.FULTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Godbey, Thomas Maddux, Nickolas Kalantari, Chan Saechao, Mark Mason, Edward Minard, Duncan Ostrander
Report | Print
May 19, 2022 -

Mercedes-Benz of Portland responded

Customer loyalty speaks volumes and we appreciate being the trusted store for your Mercedes-Benz purchases. Let's keep the fun times rolling, thank you for the 5-stars!

May 19, 2022

Always courteous and informative. They provide excellent service. I would use them again and refer them to my friends. More

by PETEZAVOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
May 19, 2022 -

Mercedes-Benz of Portland responded

Hi Pete, Thank you for the 5-stars following your courteous and informative visit with us. We look forward to working together again!

May 19, 2022

I have dealt with this dealership since 1980 and always received a professional And honest service. More

by JOHN@AUTOBEST.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey, Don Meyer, Edward Minard, Mark Tower
Report | Print
May 19, 2022 -

Mercedes-Benz of Portland responded

Customer appreciation spanning decades for our store is truly humbling. We appreciate your acknowledgement of the professional, honest service you consistently receive. Thank you for your loyal patronage!

May 19, 2022

Professional attitude, and attire. Service was done Around the time they told me, and I left happy. More

by meka114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
May 19, 2022 -

Mercedes-Benz of Portland responded

Hooray for another happy customer! Thank you for rewarding your professional, prompt experience with a 5-star rating.

May 19, 2022

Where to begin. Your service Mgr called me 2 months ago. At that time I scheduled a service for my G wagon. I waited 3 weeks for the appointment and when I arrive More

by DOCSTONE1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
The service manager was the person who first contacted me. He was in charge of service but I don't recall his name
Report | Print
May 19, 2022

Came in for a simple oil change. Done quickly with a quick check for any other More

by WOLFSONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
May 19, 2022 -

Mercedes-Benz of Portland responded

Thank you for stopping in and getting your vehicle's oil squared away along with a quick diagnostic check. We appreciate the positive feedback!

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