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Mercedes-Benz of Portland

Portland, OR

4.2
2,497 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,497 reviews

May 29, 2022

Brought car in for problem with fuel pump, was told they would not take care of it. Very disappointed that I was not able to get this fixed. It was my Dads car who we lost back in November from Covid. I wil More

by Charlieandrews369
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexavier Sheppard
May 29, 2022

Great service and car was on time and as promised. I have been a customer for over 35 years. More

by JMARK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 31, 2022 -

Mercedes-Benz of Portland responded

We recognize and appreciate your customer loyalty. Thank you for the excellent feedback!

May 29, 2022

I cannot express my satisfaction with this place. Every time I bring my car in Mark T. makes sure everything is taken care of. The entire staff works so hard and I appreciate each and every one of th More

by pdxprincess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 31, 2022 -

Mercedes-Benz of Portland responded

It is a pleasure to earn your business! Thank you for the gracious compliments for Mark and our team on their quick and attentive service.

May 29, 2022

Everyone is always helpful and courteous! Waiting time is at a minimum. My car always looks amazing when service is completed! More

by BrindaScott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 31, 2022 -

Mercedes-Benz of Portland responded

Hi Brinda, We know time is precious and are conscious of the task to get you back on the road swiftly. Thank you for the 5-star reward and trusting us with your auto needs!

May 28, 2022

Easy to order a new vehicle and get delivery timely. Andrew was very communicative and made the transaction go smooth. More

by Momidgette
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Fox, Nickolas Kalantari
May 31, 2022 -

Mercedes-Benz of Portland responded

Hello, We appreciate the 5-stars for your smooth and communicative transaction. Congratulation on your purchase!

May 26, 2022

Super To Work With Very Professional They know what they are doing Thank You Team SG More

by PLEXLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
May 27, 2022 -

Mercedes-Benz of Portland responded

We're thrilled to know your experience left you with complete confidence in our ability to deliver a professional, 5-star experience!

May 27, 2022 -

Mercedes-Benz of Portland responded

We're thrilled to know your experience left you with complete confidence in our ability to deliver a professional, 5-star experience!

May 28, 2022 -

PLEXLADY responded

No Problem Happy To Do It SG

May 24, 2022

Great professional service, job was done in a reasonable time, the waiting area is comfortable, More

by RBIRKNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 24, 2022 -

Mercedes-Benz of Portland responded

Thank you for the excellent feedback regarding your timely, professional visit!

May 24, 2022

We had a wonderful experience with our sales associate, Andrew Fox as well as the finance manager, Jennifer Joseph. My only complaint is the vehicle we purchased was NOT detailed very well. I didn’t notice More

by APRILCHERNANDEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari
May 24, 2022 -

Mercedes-Benz of Portland responded

Hi April, We apologize for the oversight and thank you for bringing the detailing issue to our attention. All in all, it is a pleasure to have you as a patron and learn about your wonderful experience thanks to the 5-star service by Jennifer!

May 24, 2022

They always do good service and quality work get back car clean great service techs prompt service More

by TINYPEBBLEWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Acevedo
May 25, 2022 -

Mercedes-Benz of Portland responded

We appreciate your compliment for our service department and happily accept the 5-stars due your satisfaction of the quality work performed.

May 25, 2022 -

TINYPEBBLEWAY responded

Great job all around

May 24, 2022

Very professional staff, Alvin in sales and Jennifer in finance helps us to finish my GLC300 4MATIC deal as quick as possible. Thanks to everyone. More

by fbavarsad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin, Jennifer , Duncan Ostrander
May 24, 2022 -

Mercedes-Benz of Portland responded

Congratulations on your successful purchase thanks to the swift, professional job well done by Alvin and Jennifer!

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