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Mercedes-Benz of Portland
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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From the time I walked in to Mercedes -Benz my experience was first class all the way. My salesman Kenny Levias went out of his way to make sure every detail was perfect! He followed through with phone calls was first class all the way. My salesman Kenny Levias went out of his way to make sure every detail was perfect! He followed through with phone calls and excellent service.I’m happy to say I was able to drive out with exactly the car I wanted. Rich Fox has mastered a dealership with premium service and superb attention to the customer’s needs. More
Very corporative and good customer service. Their work is very perfect and very fast.Good work. Their work is very perfect and very fast.Good work. More
The service is variable. This last time the service was excellent, while in the past it was mediocre at best. Hopefully this is a good indication that things are improving. This last time the service was excellent, while in the past it was mediocre at best. Hopefully this is a good indication that things are improving. More
John Frentsos was able to work with me through several hiccups along the way. And Mylee Burns could make the closing work even though things were a bit off standard, because of shipping the car to Big Isl hiccups along the way. And Mylee Burns could make the closing work even though things were a bit off standard, because of shipping the car to Big Island Hawaii. More
Customer service is excellent, very accommodating and polite team, good work done and no further problems. Their complementary amenities are something that will keep me as a customer for a long time! polite team, good work done and no further problems. Their complementary amenities are something that will keep me as a customer for a long time! More
I spent over $1000 on annual service and breaks for my SmartCar, and they didn't even bother to change the headlight. It's a small thing, but details matter, and I expected more. Also, the person I spoke SmartCar, and they didn't even bother to change the headlight. It's a small thing, but details matter, and I expected more. Also, the person I spoke with when making the appointment was borderline rude, and unable to answer my questions about what some of the service description meant. More
The drain plug was not replaced as I requested and oil is continuing to leak out of the drain plug. I would like a new drain plug installed as requested. I have a video from the dealership that can be provi continuing to leak out of the drain plug. I would like a new drain plug installed as requested. I have a video from the dealership that can be provided. More