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Mercedes-Benz of Portland

Portland, OR

4.2
2,497 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,498 reviews

June 05, 2022

I had a wonderful experience here. Tom Maddux treated me well, and he helped me connect with the ideal car for me. Enjoyed everything about the experience. More

by theodore.kostek
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Maddux
Jun 07, 2022 -

Mercedes-Benz of Portland responded

Hi Theodore, Thank you for taking the time to leave feedback and reward us with 5-stars for your wonderful experience at the hands of our associate Tom. Safe travels!

June 04, 2022

My car broken attempting the repair 5/23. Now it needs a part from Germany and we are still waiting to hear from the dealership. Poorly put back together and now it is a pain to drive the G More

by EDGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Acevedo, Thomas Maddux
June 04, 2022

Sales and Financing were very supportive and insightful on my purchase. Professional, helpful and a full MBZ experience! More

by JEFF.PALMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ellet - 5 stars!, Nickolas Kalantari
Jun 07, 2022 -

Mercedes-Benz of Portland responded

Cheers Jeff! It is a pleasure to have you as our customer and earning your vote of confidence for the supportive, insightful, professional, and helpful experience. Congratulations on your purchase and we hope to work with you again!

June 04, 2022

They are very knowledgeable and you feel comfortable with them. The only negative is that we wish it would of been a little quicker. Worked with Alvin AJ I don’t see his name below…he was excellent! More

by GRAHNKAY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALvin AJ, Duncan Ostrander
Jun 07, 2022 -

Mercedes-Benz of Portland responded

Hello, We appreciate the 5-stars and are so glad to hear Alvin contributed to the excellence of your visit!

June 04, 2022

We had an incredible car buying experience with John Frentsos. He was friendly and knowledgeable. We also appreciated the fact that the dealership did not charge a market adjustment on our vehicle. The More

by GFRANCE69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari
Jun 07, 2022 -

Mercedes-Benz of Portland responded

Bravo to your friendly and knowledgeable buying experience with our team member, John! Thank you for the 5-star recommendation of our store and safe travels.

June 03, 2022

I was very satisfied with the service I received purchasing my new Mercedes’.I will definitely return in the future. More

by MARYTINIKOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Fox, Nickolas Kalantari
Jun 03, 2022 -

Mercedes-Benz of Portland responded

Cheers for the 5-stars Marty, we're pleased to know you are a satisfied customer. Congratulations and thank you for purchasing your Mercedes with us!

Jun 03, 2022 -

Mercedes-Benz of Portland responded

Cheers for the 5-stars Marty, we're pleased to know you are a satisfied customer. Congratulations and thank you for purchasing your Mercedes with us!

June 03, 2022

Amazing service! What a great experience from the start. Looking forward to a long relationship with you MB of Portland! More

by LM22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari, Samuel Kim
Jun 03, 2022 -

Mercedes-Benz of Portland responded

We appreciate your excellent review and look forward to working together exclusively on any auto needs. Thank you for the 5-stars!

Jun 03, 2022 -

Mercedes-Benz of Portland responded

We appreciate your excellent review and look forward to working together exclusively on any auto needs. Thank you for the 5-stars!

June 03, 2022

Excellent customer service. Knowledgeable and extremely helpful. Keep me posted throughout the entire process. Highly recommended! More

by falardea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Levias, Duncan Ostrander
Jun 03, 2022 -

Mercedes-Benz of Portland responded

We appreciate your recommendation concerning the knowledgeable and helpful service given. It is a pleasure to earn 5-stars!

Jun 03, 2022 -

Mercedes-Benz of Portland responded

We appreciate your recommendation concerning the knowledgeable and helpful service given. It is a pleasure to earn 5-stars!

June 03, 2022

Excellent check in process. Promptly completed the requested service, called when finished with no surprises or issues. More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
Jun 03, 2022 -

Mercedes-Benz of Portland responded

Hi AJ, It is a pleasure to earn your business and receive a positive recommendation for the timely completion of your auto needs!

June 03, 2022

It was good to work with the new service adviser. He was very understanding and flexible. More

by PIRPROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey, Thomas Maddux, Mark Mason, Mark Tower
Jun 03, 2022 -

Mercedes-Benz of Portland responded

Thank you for the excellent feedback and 5-stars!

Jun 03, 2022 -

Mercedes-Benz of Portland responded

Thank you for the excellent feedback and 5-stars!

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