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Mercedes-Benz of Portland

Portland, OR

4.2
2,498 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,498 reviews

June 10, 2022

The service began on time and was promptly completed. The car was then washed and cleaned and a itemized list of all services completed was provided. It was First Class service. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Jun 10, 2022 -

Mercedes-Benz of Portland responded

Hi John, Kudos for the rave review about the first class service performed for your vehicle!

June 10, 2022

Great attention to details and making sure they take good care of the car and issues. Offers are the best and making sure you come out with a good deal. More

by ISIL.CEBELI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Maddux, Duncan Ostrander
Jun 10, 2022 -

Mercedes-Benz of Portland responded

We appreciate the transparency and happy outcome of your experience with us. Safe and adventurous travels!

June 09, 2022

The went out of their way to make everything right with the car and windows. More

by GERALDHYNESTIL
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Meyer, Mo Abujamous
Jun 10, 2022 -

Mercedes-Benz of Portland responded

Thank you for sharing the positive and complete resolution in regards to your experience!

June 09, 2022

Professionally nice , done on time , Good adviser. Kudos to Joe-technician ordered parts for me More

by Jvloanzon
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe - Technician and guy who helped me, not an adviser. He’s good, Mark Tower
Jun 10, 2022 -

Mercedes-Benz of Portland responded

Cheers for the positive review and 5-star professional, timely experience!

June 09, 2022

Great dealership but understaffed at the moment. I won't be filiining this out again. More

by jabied
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Jun 10, 2022 -

Mercedes-Benz of Portland responded

We appreciate the time you took to send us your feedback. Safe travels!

June 08, 2022

I recommend to all my friends ,specialty the guy who helps me ,He’s friendly and awesome More

by GURMUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duncan Ostrander, Samuel Kim
Jun 08, 2022 -

Mercedes-Benz of Portland responded

We're thrilled to know your visit was a 5-star success!

June 07, 2022

I’m so happy to be a customer for Mercedes-Benz, waiting time was excellent, team was perfect More

by 1TANYAMIRONOVA65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Jun 07, 2022 -

Mercedes-Benz of Portland responded

It is a pleasure to earn your business, Tanya! Thank you for the 5-stars and let's keep the good times rolling.

June 07, 2022

As ever, the entire experience was marvelous. Sean was able to identify the issue and resolve it in a timely and cost effective manner. It’s always a pleasure to work with such highly competent More

by PAUL@KERNEL-RESEARCH.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean (new hire)
Jun 07, 2022 -

Mercedes-Benz of Portland responded

Hello Paul, Thank you for trusting us with your auto needs and willingly sharing the marvelous, highly competent, professional, and personable experience you receive.

June 05, 2022

I have been coming here for 12 years to have work done on our little smart car. Alway treated well and attended to with care. They always wash it for me to which is really nice. More

by LAURENSJOHANSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Blumenberg
Jun 07, 2022 -

Mercedes-Benz of Portland responded

Customer loyalty speaks volumes and we're so pleased to be the location taking care of your auto needs all these years. Thank you for your excellent star rating on our behalf, Lauren!

June 05, 2022

Very good service and in time ,,I am so happy work with this dealer ,thank you More

by Vu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Avanzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Blumenberg, Joseph Davis, Mo Abujamous
Jun 07, 2022 -

Mercedes-Benz of Portland responded

Hello Vu, It is a delight to receive your recommendation. Thank you for the kind feedback!

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