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Mercedes-Benz of Portland
Portland, OR
2,498 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,498 reviews
Verified Customer
June 13, 2022
Always trying to sell way, way, way overpriced and probably unnecessary service. Also have been nagged at least 5 times to complete this xxxx survey. Plus it will not let me submit the survey until I probably unnecessary service. Also have been nagged at least 5 times to complete this xxxx survey. Plus it will not let me submit the survey until I rate a person and I do not recognize any of the names. Very poorly designed survey. More
by RUTHc
Employees Worked With
June 13, 2022
Front desk customer service: 3/5 stars. Not very helpful over the phone. When I arrived for my first service I was just standing there while I waited for her to get off the phone. No hello, Not very helpful over the phone. When I arrived for my first service I was just standing there while I waited for her to get off the phone. No hello, or smile. Almost felt like I was a nuisance. Maintenance guy customer service: 5/5 stars. because of him, I will return. More
by SIAMILLER2
Employees Worked With
Don’t remember the name. Maybe Ruddy, or Rod. He was fantastic!
June 13, 2022
Rob (or Rod) was excellent! He was very helpful! The loaner he gave me was the exact car I am interested in buying! He was great! I will use him every time! He was very helpful! The loaner he gave me was the exact car I am interested in buying! He was great! I will use him every time! More
by MELISSAHAYDEN
Employees Worked With
Rob (or Rod)
