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Mercedes-Benz of Portland
Portland, OR
2,500 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,500 reviews
June 29, 2022
Fast, reliable, and can count on the dealership to get the work done right. Always clear communication. Five stars. the work done right. Always clear communication. Five stars. More
by SITESANDBITES
Verified Customer
June 29, 2022
Very smooth process. Built our car using mbusa.com then called Mercedes Benz of Portland. John Frentsos, Sales Consultant, took the order and confirmed the factory could Built our car using mbusa.com then called Mercedes Benz of Portland. John Frentsos, Sales Consultant, took the order and confirmed the factory could build the car. A little less than four months later we took delivery. Mylee Burns efficiently took us through the purchase process. John spent generous time reviewing the features and operation of the new E450 All Terrain Wagon. A great purchase experience! More
by REDHECTOR7115
June 27, 2022
Service was great I had flat tire and both was done at same time which was highly appreciated. Also car came back within 24 hours even though it was not arranged arrive date same time which was highly appreciated. Also car came back within 24 hours even though it was not arranged arrive date More
by takajiro.shiihashi
Employees Worked With
Andy Acevedo
June 27, 2022
The service used to be good at this location but the past few times it’s been frustrating to deal with. I understand the shortage of dependable workers but I expect amazing service at a Mercedes-Benz dealers few times it’s been frustrating to deal with. I understand the shortage of dependable workers but I expect amazing service at a Mercedes-Benz dealership and each experience has been mediocre at best. More
by 1992
Employees Worked With
Brandon Godbey
June 27, 2022
Dealership is easy to set up an appointment. Was prompt with the service a provided the car back with service completed accurately in the agreed upon time frame. Was prompt with the service a provided the car back with service completed accurately in the agreed upon time frame. More
by ALAN.PRENTICE
Employees Worked With
Arthur Dimalanta
