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Mercedes-Benz of Portland
Portland, OR
2,500 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Verified Customer
July 11, 2022
The service is great but very expensive. Usually I try and go to a certified Mercedes mechanic not associated with a dealer because of the expense, but this time I had to use the dealer as Usually I try and go to a certified Mercedes mechanic not associated with a dealer because of the expense, but this time I had to use the dealer as the only immediate option, and they did do a good job. More
by PWX99
Employees Worked With
July 09, 2022
I originally went to Wilsonville Mercedes to sell my 2018 Mercedes C300 and looked at a new 2022 C300 while waiting. In the end, my sell value was lower than expected but I was rushed out and wasn’t able to Mercedes C300 and looked at a new 2022 C300 while waiting. In the end, my sell value was lower than expected but I was rushed out and wasn’t able to express interest in the new car. A week later, I went to Mercedes in downtown Portland and felt like I was treated a lot better and wasn’t rushed. We came to an agreement on trade in and purchase and I left happy. This is the second time I’ve purchased at the downtown location and happy both times. More
by KENTYTRUONG
July 07, 2022
I was extremely satisfied with the service I have received from your dealership. Service advisor Rod Soprito was wonderful. He saved me money on my service bill, which I was forever grateful because received from your dealership. Service advisor Rod Soprito was wonderful. He saved me money on my service bill, which I was forever grateful because I am senior living on a fixed income. He was professional, friendly and through . I would highly recommend your business to everyone I know. I’m More
by CELILFUG1
Employees Worked With
Rod Soprito
July 06, 2022
Good old fashioned customer service, a lost art really. They have been constantly top notch! They have been constantly top notch! More
by Sailing58
Employees Worked With
Other Employees :
Dan the person who brings out the liner car and picks up ours. He is awesome! , Matthew Tabbert, Mark Tower, Brian Perez
July 06, 2022
Excellent customer service and professionalism from all of the staff that we worked with. Tom is amazing, go see him for a new car. of the staff that we worked with. Tom is amazing, go see him for a new car. More
by JONVILANTE
