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Mercedes-Benz of Portland
Portland, OR
2,501 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,501 reviews
July 17, 2022
I can only say about the dealership is the best customer service I ever got. service I ever got. More
by Bugra Aslan
Verified Customer
July 17, 2022
Everyone was great to work with. The environment was clean and inviting. Thanks for a smooth transition The environment was clean and inviting. Thanks for a smooth transition More
by SERENA1
July 15, 2022
Polite people were quick to be sure I've been helped soon after I arrived. Everything that was proposed to be done or found during the maintenance was explained and cleared before the work was done. after I arrived. Everything that was proposed to be done or found during the maintenance was explained and cleared before the work was done. More
by EUPHONIOUS.WHALE
Employees Worked With
Rob Soprito
July 15, 2022
I called to replace a damaged tire that needed to be ordered and delivered to the dealership. The tire was delayed twice but communication of the delays was phenomenal. ordered and delivered to the dealership. The tire was delayed twice but communication of the delays was phenomenal. More
by ELWOOD.COSLETT
Employees Worked With
Sean poppelwell 5 stars
July 15, 2022
Attentive professional staff. Pleasant very clean environment. Efficient handling of service from appointment scheduling to car being returned. Patience for questions too. Pleasant very clean environment. Efficient handling of service from appointment scheduling to car being returned. Patience for questions too. More
by S B
Employees Worked With
Mark Tower
July 15, 2022
Thank you for making sure we had a loaner car this time while our E class was being serviced in june, We have 2 Mercedes’ Benz and the maintenance is not cheap what so ever. It’s very calming and helpfu while our E class was being serviced in june, We have 2 Mercedes’ Benz and the maintenance is not cheap what so ever. It’s very calming and helpful to know that a company you love and respect has your back when hard times come. More
by GREGG776
Employees Worked With
Andy Acecavdo
July 14, 2022
I continue to take my car in but the issues has not been fixed. That second trip in and I was told I just needed a new gas cap after the first trip cost $1700. Filled up with gas and it still smells like fu fixed. That second trip in and I was told I just needed a new gas cap after the first trip cost $1700. Filled up with gas and it still smells like fuel and problem still exist. More
by SARAH QUAY
Employees Worked With
Mo Abujamous, Mark Tower
July 14, 2022
I love your dealership ! Several times you’ve helped me with no charge . Everyone there is upbeat . Several times you’ve helped me with no charge . Everyone there is upbeat . More
by PEGGYBARR
Employees Worked With
