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Mercedes-Benz of Portland

Portland, OR

4.2
2,502 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,502 reviews

August 05, 2022

I had my $770 Louis Vuitton sandals stolen out of the suitcase that was in the back seat... When I expressed my concerns I was brushed off horribly.. More

by SHANELLE2JUICY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Power
August 05, 2022

Great customer service with caring staff, and the willingness to go the extra mile to insure that the transaction is an easy one. More

by RBURNS6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari, Joseph Davis
Aug 07, 2022 -

Mercedes-Benz of Portland responded

Thank you for taking the time to share your five-star review, it means a lot. Our job at Mercedes-Benz of Portland is making sure our customers have the best experience possible and leave with a smile on their face. We are always here for you.

August 05, 2022

Amazing experience throughout the whole process. Felt like they took care of me! I would definitely recommend going here. More

by HAMZAMUNIR23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan, Nickolas Kalantari
Aug 07, 2022 -

Mercedes-Benz of Portland responded

Thank you for your great review and recommendation. We here at Mercedes-Benz of Portland are pleased to read you were shown an amazing experience throughout your visit. If we can be of any future assistance, please don't hesitate to contact us.

August 04, 2022

Experience working with Joseph was good and he was friendly and good with understanding the customer needs More

by RAVALIVCE17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph from sales dept , Nickolas Kalantari
Aug 06, 2022 -

Mercedes-Benz of Portland responded

Nothing pleases us at Mercedes-Benz of Portland more than receiving reviews like yours. Our team will always be here to assist with any future needs.

August 04, 2022

I had a great buying experience. I would definitely buy again from Mercedes Benz of Portland. More

by SHERRY_LITTLEFIELD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari
Aug 06, 2022 -

Mercedes-Benz of Portland responded

Sherry, Mercedes-Benz of Portland and the team would like to thank you for choosing our team to provide you with a five-star experience. Have a great day.

August 04, 2022

No surprises. Expensive, but I knew what to expect. Work was completed as explained and on time. Scheduling was difficult, but eventually I was able to get an ap More

by LEE SESSIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
Aug 06, 2022 -

Mercedes-Benz of Portland responded

Hi Lee. Thank you for sharing this 5-star feedback of your experience with our Service Department here at Mercedes-Benz of Portland. We thrive on customer satisfaction at our dealership and we're glad to know that your overall appointment with us went well. We appreciate your business. If you have any questions, please give us a call.

August 02, 2022

Good service good service good service good service good service good service good service This is BS More

by RANDYCHOICESUPPLY
Recommend Dealer
Yes
Employees Worked With
Rod
Aug 02, 2022 -

Mercedes-Benz of Portland responded

Thank you for taking the time to leave Mercedes-Benz of Portland your feedback. We hope to have the pleasure of proving you with more good service at your next visit.

August 02, 2022

Accommodating dependable and very customer oriented. My experience has been the same for decades. I couldn’t ask for anything better than my experience ar MB of Portland More

by John Coletti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey, Mark Tower
Aug 02, 2022 -

Mercedes-Benz of Portland responded

We are glad to have you as a valued and returning customer, John. We are always happy to be accommodating and dependable for you. We look forward to seeing you again here at Mercedes-Benz of Portland!

Aug 03, 2022 -

John Coletti responded

You are like family to me. The best

August 01, 2022

Great convenience service. Happy the war they do the service on my car they have earn our trust. More

by PATTY_DIAZ27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember at the moment , Mark Tower
Aug 01, 2022 -

Mercedes-Benz of Portland responded

Our Service Team is glad to know that you trust them with your vehicle's needs, Patty. Mercedes-Benz of Portland looks forward to providing you with more great experiences.

August 01, 2022

Ryan was great to deal with highly recommend, got a fair deal and everything was quick! More

by JESSICALLAW28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan ellet
Aug 01, 2022 -

Mercedes-Benz of Portland responded

Congratulations on your purchase and thank you for recommending the team at Mercedes-Benz of Portland.

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