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Mercedes-Benz of Portland
Portland, OR
2,500 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,500 reviews
October 19, 2022
I asked about a promo special and was told there are non. When my husband got home 3 days later he had received an email stating there was a promo starting 10/1 When my husband got home 3 days later he had received an email stating there was a promo starting 10/1 More
by RINK.RAT
Verified Customer
October 18, 2022
super quick oil service-- love the efficiency. very welcoming and clean facility, unfortunately the WIFI was not working but I was able to connect to a hotspot so no worries. very welcoming and clean facility, unfortunately the WIFI was not working but I was able to connect to a hotspot so no worries. More
by CH
Employees Worked With
Andy Acevedo
October 17, 2022
Service representative Mark Tower is definitely the go-to guy for coordinating all of your Mercedes Benz needs. He’s very communicative throughout the whole process. Tyson-Mercedes E43 AMG guy for coordinating all of your Mercedes Benz needs. He’s very communicative throughout the whole process. Tyson-Mercedes E43 AMG More
by TYSON.FORTNER503
Employees Worked With
Matthew Tabbert, Mark Tower
October 16, 2022
Beautiful facility, and very clean Enjoyed working with your staff, and love the Hyundai we purchased. your staff, and love the Hyundai we purchased. More
by RVAN60073
October 15, 2022
I’ve already reported numerous times - your service department is awful - and never finish and will not check out my safety features that are not working, they make excuses - I watch YouTube, my car is department is awful - and never finish and will not check out my safety features that are not working, they make excuses - I watch YouTube, my car is not working properly and I hit someone - also 2 runs where supposed to be touched up with the very expensive rim package that your staff sold me but the service dewormer. Always said I had to come back - this time the guy came to my house and said he was only authorized to do 2, I showed the tech at B 3 ri’s, now I have to drive back again -I have more, the entire last couple spots have been awful - -I need a new car, I’m certainly NOT getting another Benz More
by SSERMONE
Employees Worked With
Don’t remember
October 15, 2022
Everyone in the dealership was very welcoming. The sales department representative was easy and very nice to work with. I would recommend anybody who has an interest in buying a car from the Merce The sales department representative was easy and very nice to work with. I would recommend anybody who has an interest in buying a car from the Mercedes-Benz of Portland to actually buy a car with them. You’ll have a great experience and walk out with your brand new/ used car very happy. More
by AMARACHINWOKOMA
Employees Worked With
Natalia Fogel, Jennifer Joseph, Duncan Ostrander
October 13, 2022
All of service advisers are great. This time, Rod was helping me as red carpet service. I do recommend a Mercedes Benz of Portland downtown to all my friends. Again thank you so much f This time, Rod was helping me as red carpet service. I do recommend a Mercedes Benz of Portland downtown to all my friends. Again thank you so much for your help always. More
by hi8hi
Employees Worked With
Joseph Davis
