Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Portland
Portland, OR
2,500 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,500 reviews
Verified Customer
October 25, 2022
First I was sent a recall for brakes and the repair guy didn’t even know when he called me for service that it was there for a recall then I got a rental because I was told I would get 80$ per day until th didn’t even know when he called me for service that it was there for a recall then I got a rental because I was told I would get 80$ per day until they did the work so a month later went to pickup the car and was told that I have to wait four to six weeks to get my money back and still haven’t got my money back very disappointed More
by Rasool
Employees Worked With
October 23, 2022
I scheduled a visit for a recall at this dealership. My friend originally scheduled this appointment for me for I thought he was able to drop off my car. He was not and I called the dealership three tim My friend originally scheduled this appointment for me for I thought he was able to drop off my car. He was not and I called the dealership three times to change the contact information to myself, it never happened. The advisor never called me about my recall, I got a text message that my car was ready and I showed up and the advisor did not talk to me for he was too busy. I would need to wait at least 45 minutes to an hour to pick up my car. I emailed the advisor to submit my Uber receipt for reimbursement. He has not contacted me back to confirm he received the Uber receipt. I emailed him on 9–20 3–2022. Poor customer service and follow up. I know it was a basic recall repair but I would expect a little bit more from Mercedes More
by Marguerite Fisher Hansen
Employees Worked With
Mark Tower
October 21, 2022
I Love my new car. Duncan and Keegan was awesome. I Thank them so much Even Jennifer Duncan and Keegan was awesome. I Thank them so much Even Jennifer More
by ANTHONYWILMA62
Employees Worked With
Keegan Jones sold me the car Andrew Fox answered some questions. Jennifer Joseph was awesome in financing department. , Duncan Ostrander
October 21, 2022
I had a wonderful experience. This was my second service appointment with Mark. He is always meets me at his desk, acts professional, friendly, and positive. He is always respect This was my second service appointment with Mark. He is always meets me at his desk, acts professional, friendly, and positive. He is always respectful of my time. He offered a lovely waiting area with coffee and snacks. When the my car was ready, he found me in the hallway, returned my car key with a big smile and wished me a good day. More
by Vera
Employees Worked With
Mark Tower
