Mercedes-Benz of Portland

I didn’t work with Jesus Soria so I didn’t rate him. Amanda Monroe contacted me and she was outstanding Amanda Monroe contacted me and she was outstanding More

Great sales staff and John F. was super patient & professional. Appreciated the responsiveness and candor. was super patient & professional. Appreciated the responsiveness and candor. More

Andrew the Sales person did a great job of follow through. Michael provided him excellent support. through. Michael provided him excellent support. More

All staff related to my purchasing process, they were great and helpful and I want to say thank you to them great and helpful and I want to say thank you to them More

Very challenging to contact for service. Constant turnover in the service reps, OUTRAGEOUS price for service. Example: new battery at MB=$576, exact same battery at Les Schwab including 8.5% Constant turnover in the service reps, OUTRAGEOUS price for service. Example: new battery at MB=$576, exact same battery at Les Schwab including 8.5% tax was only $301. My last few encounters for service have been miserable. More

As always the Mercedes-Benz of Portland service center has been a great experience. But this time it was a awesome surprize! I contacted my service adviser Maurice McQueen about the service done on my v has been a great experience. But this time it was a awesome surprize! I contacted my service adviser Maurice McQueen about the service done on my vehicle. He provided a video of the inspection performed. I could see the service technician being very thorough servicing my vehicle. In my opinion providing the video was above and beyond. I truly appreciated the video because they gave me direct insight of my vehicle servicing. Very well done Mercedes-Benz of Portland service center! More

Did not return messages in a timely manner. Too many surveys sent out. It appears too much pressure is placed on sales people to get 5 star ratings. Too many surveys sent out. It appears too much pressure is placed on sales people to get 5 star ratings. More

Mitchell was simple awesome. From the first phone call to closing, he was all in on helping us find the vehicle and sending us pictures and reviews and getting it detailed to be From the first phone call to closing, he was all in on helping us find the vehicle and sending us pictures and reviews and getting it detailed to be delivered. He was on top with communication through phone calls, text messages, emails. I’m glad that would get the vehicle that we wanted. Thanks Mitchell! More

Michael Franz was great courteous and professional. Bradley Seaman was excellent as well. My only concern is my car hasn’t arrived yet. Bradley Seaman was excellent as well. My only concern is my car hasn’t arrived yet. More

We recently purchased a vehicle from Mercedes-Benz of Portland and the experience was absolutely outstanding. From the moment we arrived, the staff was welcoming, professional, and attentive. Andrew trul Portland and the experience was absolutely outstanding. From the moment we arrived, the staff was welcoming, professional, and attentive. Andrew truly went above and beyond to help us find the perfect car. They took the time to understand what I was looking for, answered all my questions, and made the entire process seamless and stress-free. The dealership had an impressive selection of vehicles, and we never felt rushed or pressured into making a decision. Andrew was patient, knowledgeable, and genuinely cared about ensuring we were happy with our choice. What truly stood out was their exceptional customer service and dedication to creating a positive experience. I can’t recommend Mercedes- Benz of Portland highly enough for anyone in the market for a new or used car. We will definitely be returning for my next vehicle purchase! More