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Mercedes-Benz of Portland
Portland, OR
2,499 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,499 reviews
October 28, 2022
The service technicians did I a good job on my services but my reservation which I made online was lost in the system which caused a 20 minute delay initially and the technician needed to confirm my parts but my reservation which I made online was lost in the system which caused a 20 minute delay initially and the technician needed to confirm my parts actually were in stock. Disappointing that the online app doesn’t seem to be connected with the service department. More
by FORREST.GIST
Verified CustomerEmployees Worked With
October 28, 2022
Everyone was nice and helpful. I wish they would’ve picked me up from enterprise rental and save me the $20 Uber ride since the price was non negotiable. I wish they would’ve picked me up from enterprise rental and save me the $20 Uber ride since the price was non negotiable. More
by JASONJBROCKWAY
Employees Worked With
Nickolas Kalantari, Joseph Edgerly, Jennifer Joseph
October 28, 2022
Over the past 10 years of working with Mercedes Benz Portland we have wonderful service. Portland we have wonderful service. More
by REPLOEGM1
October 26, 2022
Excellent hospitality. So cooperative, polite Updating the work in timely manner. In a nutshell they own an excellent customer service. So cooperative, polite Updating the work in timely manner. In a nutshell they own an excellent customer service. More
by rebeccatruckingllc
Employees Worked With
Mark Tower
October 25, 2022
Even though the service department was very busy I was greeted with a friendly smile and helped out very fast and with accuracy. Very much appreciated these days. The place was clean and I felt safe greeted with a friendly smile and helped out very fast and with accuracy. Very much appreciated these days. The place was clean and I felt safe More
by DANDII
Employees Worked With
Joseph Davis, Pavlo Kovalik
