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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,497 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,497 reviews

November 23, 2022

I spending$ 2560 Dallas for the oil change service and ask them to helping me take the service d light off but they tell me take it off by myself I don’t lie to service you at all More

by WINGNG854
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean
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November 23, 2022

Very helpful with everything. Rod did great job at communicating and helping me out with everything. More

by Petr Budey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
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Nov 28, 2022 -

Mercedes-Benz of Portland responded

Thank you for this positive feedback. Our team at Mercedes-Benz of Portland is happy to have provided excellent service.

November 22, 2022

Quick, friendly service and quality workmanship. Promptly changed oil and filter in my smart car, and at a reasonable price. Also liked the ambiance and snacks in the waiting area. More

by mbrawn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to Mercedes-Benz of Portland for regular maintenance. Our team is happy to have provided you with excellent and timely service. If there is anything we can do to help in the future please don't hesitate to reach out.

November 22, 2022

Mitchell Great person welcoming made the transaction smooth enjoyable obviously a great team supporting my transaction. It is obvious to me team has worked hard to make the customer number one priorit More

by BRIAN@CUNNDEV.COM
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander, Jennifer Joseph
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Nov 23, 2022 -

Mercedes-Benz of Portland responded

Hi Brian, thank you for sharing these kind thoughts. Are customers are certainly our number one priority. We truly appreciate your business and hope to have you back at Mercedes-Benz of Portland for any future needs.

November 20, 2022

It was a great a experience doing business with Mercedes Benz of Portland. Both the dealers were great. More

by PAYAL.DEORA1997
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ellett
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Nov 21, 2022 -

Mercedes-Benz of Portland responded

Thank you for choosing our team at Mercedes-Benz of Portland to assist with your automotive needs. We hope you will consider returning for any future maintenance or vehicle purchases. Until your next visit, we wish you safe travels.

November 20, 2022

My rep Mark was very thorough and polite. He explained things clearly and got my service done quickly since I had scheduled as a wait around client. More

by JPAT26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Nov 21, 2022 -

Mercedes-Benz of Portland responded

Hello, thank you for sharing your experience with our team member Mark! We are happy to see he was able to get you back on the road as quickly as possible. If there is anything our team can do to help in the future, please don't hesitate to reach out.

November 19, 2022

The team was very knowledgeable, efficient and made the process easy from start to finish More

by KDAMBROS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari, Ryan Ellett
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Nov 21, 2022 -

Mercedes-Benz of Portland responded

Hello, Thank you for choosing Mercedes-Benz of Portland. Our team is happy to know you received knowledgeable and efficient service.

November 19, 2022

I worked with Joseph and Mylee and found them both to be capable, professional, well informed and helpful. More

by MINISTEROFCULTURE
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Edgerly
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Nov 21, 2022 -

Mercedes-Benz of Portland responded

Thank you for sharing your experience with our team members, Joseph and Mylee. Our team is happy to know they proved to be professional, informative and helpful. We hope to have you back at Mercedes-Benz of Portland for any future automotive needs.

November 17, 2022

Great response to an issue with a newly purchased car. Fast and free of charge!! More

by MREZA_BAYATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Kim
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Nov 18, 2022 -

Mercedes-Benz of Portland responded

Hello! We appreciate you for taking the time to leave a 5-star rating! Until next time, we wish you all the best.

November 17, 2022

Good service. Nice people. BUT my estimated wait times were never even close to actual. More

by PAUL.BOURINSKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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