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Mercedes-Benz of Portland
Portland, OR
2,497 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,497 reviews
Verified Customer
December 08, 2022
I spent almost $1000. 00 for the service, then they don’t fix the problem. Service writer tells me “ I don’t work on the car” duh I’m not stupid, what a dumb answer. Tells 00 for the service, then they don’t fix the problem. Service writer tells me “ I don’t work on the car” duh I’m not stupid, what a dumb answer. Tells me to bring it back, what a lame dealership. More
by LARRY.MACKINS
Employees Worked With
Rod Soprito
December 06, 2022
Very responsive. We just bought a certified pre-owned Mercedes GLE through the Portland dealer and have been impressed by the professional of the salesperson so far. We just bought a certified pre-owned Mercedes GLE through the Portland dealer and have been impressed by the professional of the salesperson so far. We pick up the car tomorrow. More
by KG
Employees Worked With
Andrew Fox
December 05, 2022
Currently, it takes about four weeks to schedule an appointment for service. Last summer I couldn’t wait that length of time and had to seek out another Mercedes repair center. appointment for service. Last summer I couldn’t wait that length of time and had to seek out another Mercedes repair center. More
by jwoodbury
Employees Worked With
Mark Tower
December 04, 2022
Sales person was friendly. Finance person does not know what she is selling. In my opinion she needs more training and understand the products she she wanted to sell. Not just Finance person does not know what she is selling. In my opinion she needs more training and understand the products she she wanted to sell. Not just hand a pamphlet to customers and let customers to read in the spot. When asked her questions regarding what she wanted to sell and she cannot respond. More
by CHLU168
Employees Worked With
Nickolas Kalantari, Andrew Fox
December 03, 2022
Great service team. HORRIBLE SCHEDULING. I had to call 9x for an appointment. On-site team are great if you can get in. HORRIBLE SCHEDULING. I had to call 9x for an appointment. On-site team are great if you can get in. More
by CKLAVINS
