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Mercedes-Benz of Portland
Portland, OR
2,497 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,497 reviews
December 18, 2022
We were an out of state buyer. The dealership was no hassle at all. One there the vehicle was out front, detailed and ready to go. The dealership was no hassle at all. One there the vehicle was out front, detailed and ready to go. More
by JJENSEN3
Verified Customer
December 15, 2022
Since the early 80’s, they have been the Go-To Dealership for me & my friends, As other dealers come into the area and sometimes my friends change dealers? They all come back to the people who take care o for me & my friends, As other dealers come into the area and sometimes my friends change dealers? They all come back to the people who take care of them & the car More
by DENNY2
December 15, 2022
I have purchased 4 new Mercedes Benz vehicles. 3 of them were from MB-Wilsonville. I had exceptional service from their Service Department. This is the first car I have purchased from MB-Portland 3 of them were from MB-Wilsonville. I had exceptional service from their Service Department. This is the first car I have purchased from MB-Portland and I am extremely disappointed in their service. Our service manager did not return multiple text messages (when he specifically stated that he was available via text) regarding the status of our vehicle. This is the second service experience with MB-Portland and my experience was the same both times. Unreturned texts and phone calls. Lack of communication when my car was kept over thanksgiving weekend! I had to call the following Monday afternoon to even find out what the ETA was. Abysmal service at this dealership and I will NEVER purchase another car from them. More
by hkenagy
Employees Worked With
Sean Popplewell
December 15, 2022
Able to fix my car in a few days. Friendly staff. Just wish I could’ve gotten in sooner than the 6 weeks I had to wait for my appointment. Once there, it was a great experience. Friendly staff. Just wish I could’ve gotten in sooner than the 6 weeks I had to wait for my appointment. Once there, it was a great experience. More
by HEIDIRANDALL6
Employees Worked With
Rod Soprito
December 15, 2022
I really liked the service, the work was done great! The people were very nice and gave recommendations to what was needed to be done to my car. The people were very nice and gave recommendations to what was needed to be done to my car. More
by ALADIN851
Employees Worked With
Mark Tower
December 14, 2022
Did not complete the work and what you did ended up causing more problems. Mercedes-Benz is not what they used to be. We won’t be purchasing another causing more problems. Mercedes-Benz is not what they used to be. We won’t be purchasing another More
by KPHAUX
Employees Worked With
No names
December 14, 2022
Very happy with my experience! Great service, friendly and knowledgeable staff and spotlessly clean facilities. Great service, friendly and knowledgeable staff and spotlessly clean facilities. More
by TAMWRITE
Employees Worked With
The young man who checked me in (originally from Poulsbo) incredibly friendly, Mark Tower
