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Mercedes-Benz of Portland

Portland, OR

4.2
2,497 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,497 reviews

December 25, 2022

I had an appointment to change oil and headlight bulb, I like time frame and good customer service. Thanks. More

by RAFAEL877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Dec 27, 2022 -

Mercedes-Benz of Portland responded

Thanks for stopping by! It was a pleasure assisting you with your recent oil change.

December 23, 2022

I visited quite by accident. Great experience great people. I will certainly encourage others to visit. More

by DONA3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander, Joseph Edgerly, Ryan Ellett
Dec 27, 2022 -

Mercedes-Benz of Portland responded

Thanks for the review! We are so happy you found us!

December 23, 2022

It was s long wait for my car to get built by Joseph kept me informed all the way. The delivery process went smoothly and I felt well taken care of. More

by JIMBARATTA46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Edgerly
Dec 27, 2022 -

Mercedes-Benz of Portland responded

Thank you for coming to see us! It was a pleasure working with you. Please reach out if you need anything else.

December 23, 2022

Great service, friendly staff, wonderful accommodations. Amanda was very quick to schedule our test drive and Mitch helped us throughout the car buying experience. More

by OSARAE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander, Ryan Ellett
Dec 27, 2022 -

Mercedes-Benz of Portland responded

Thank you for the wonderful review! We are happy to see that your purchase went quickly and smoothly!

December 22, 2022

They did a fair evaluation of my vehicle. Even though it was beyond repair, the company allowed me to keep it there till a tow company helped retrieve it. It saves me a endless amount of head More

by joe.medium
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Dec 23, 2022 -

Mercedes-Benz of Portland responded

Thank you for the review, Joe! We appreciate you for bringing in your vehicle for an evaluation. It was a pleasure assisting you.

December 22, 2022

Excellent service and a great shopping experience. Kenny, Mylee, and Duncan were professional, patient, and very supportive. More

by AMIT2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Levias, Duncan Ostrander
Dec 23, 2022 -

Mercedes-Benz of Portland responded

Thanks for coming in! It is great to see that you enjoyed your visit to our dealership. We will be sure to let Kenny, Mylee, and Duncan know that they did a great job.

December 21, 2022

Great experience with Mike, Keegan and Jennifer. It would have been even better if you had an electronic document process More

by DEREK48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keegan, Jennifer Joseph
Dec 27, 2022 -

Mercedes-Benz of Portland responded

Thank you for your feedback. We are happy to see that you enjoyed your visit. We will continue to look into your recommendation

December 20, 2022

One of the most disorganized and non responsive car buying experience. Still have not received my paperwork or information on when I may be getting my registration and license. Our sales associate wa More

by M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nickolas Kalantari, Ryan Ellett, Jennifer Joseph
Dec 30, 2022 -

Mercedes-Benz of Portland responded

Hello, I’m sorry to learn you have not received a suitable update in regards to your vehicles registration. We hope you will understand this process is carried out by the DMV, not our team. When you have a moment, please consider reaching out to me directly. I would be happy to help provide some clarification. 503-525-6241 Duncan Ostrander Sales Manager

December 20, 2022

Nick is an excellent sales professional and made purchasing my next vehicle an easy choice. Mylee made so easy to sort out the financing and was a delight to work with! I love my new car! Be More

by SHIRLEYS_EMAIL@COMCAST.NET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari
Dec 21, 2022 -

Mercedes-Benz of Portland responded

Thank you for the five-star review! We are thrilled to see that you were able to find the perfect car! We will be sure to tell the staff they did a wonderful job. Have a great day and happy driving!

December 19, 2022

Very smooth and easy transaction. Ryan was very thorough and explained all vehicle functions perfectly More

by KKEYLOCK23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ellett, Jennifer Joseph
Dec 19, 2022 -

Mercedes-Benz of Portland responded

Hello, thank you for purchasing your new vehicle from Mercedes-Benz of Portland. Our team truly enjoyed working with you and we hope you are enjoying your new ride. Until your next visit, we wish you safe travels.

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