1,377 Reviews of Mercedes-Benz of Plano - Service Center
xxxx hole,criminals don’t deserve to care Mercedes logo,they will intentionally destroy your vehicle so they can make more money that is crime!!! logo,they will intentionally destroy your vehicle so they can make more money that is crime!!! More
Always a great experience. Chad in service and Dana in sales are the consummate professionals and outstanding at taking the utmost and best care of their clients. sales are the consummate professionals and outstanding at taking the utmost and best care of their clients. More
As usual excellent service, polite and easy to get an appointment. Always keep me informed of the status of my vehicle and always a smooth and easy close out. appointment. Always keep me informed of the status of my vehicle and always a smooth and easy close out. More
Mercedes Benz of Plano has always been a stellar, reliable and very client-oriented dealership throughout my years of doing business with them. I purchased my car there and have gone for routine main reliable and very client-oriented dealership throughout my years of doing business with them. I purchased my car there and have gone for routine maintenance/ service and they are excellent. My sister also purchased her car from MB Plano and has also been a long time customer with 5 star reviews as well. More
My service guy is Chad. He consistently treats me like I’m an old friend. He’s kind. He’s honest and he demonstrates SERVICE in customer service when others no longer understand or value the aspect of s I’m an old friend. He’s kind. He’s honest and he demonstrates SERVICE in customer service when others no longer understand or value the aspect of service in customer service. Thanks Chad for a job well done. As long as MB of Plano have service reps like you, I will be a loyal customer. More
Chuck Pullen, our representative, was outstanding in every way. Truly an asset to Mercedes-Benz of Plano!!! He was very professional, knowledgeable, and empathetic to our dilemma....., every way. Truly an asset to Mercedes-Benz of Plano!!! He was very professional, knowledgeable, and empathetic to our dilemma....., More
Timely manner, very courteous, friendly, attentive, knowledgeable staff who made us feel welcome. Very professional and helpful. We were offered refreshments as we waited to be taken home. knowledgeable staff who made us feel welcome. Very professional and helpful. We were offered refreshments as we waited to be taken home. More
This was my first visit to Mercedes Benz of Plano to (first)service my pre-owned car but I’m really disappointed with the service they provided me. I was expecting better service but did not fix any iss (first)service my pre-owned car but I’m really disappointed with the service they provided me. I was expecting better service but did not fix any issue which I mentioned at car drop. My car is still under warranty but they did help me with any of the benefits of warranty neither any one encourages me for extend the warranty. I’m deeply disappointed by Mercedes Benz showroom. More
Ben Mitchel was great. Professional, communicated well through my service. Vehical was on time and at the price quoted. Extremely satisfied! I will be back through my service. Vehical was on time and at the price quoted. Extremely satisfied! I will be back More