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Mercedes-Benz of Plano - Service Center

Plano, TX

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0 Reviews
Call Service Center (972) 599-0909

1,379 Reviews of Mercedes-Benz of Plano - Service Center

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July 26, 2022

Zach was my advisor for my routine maintenance and I had a wonderful experience overall. Would highly recommend Mercedes Benz of Plano! Alto shuttle A+ as well. More

by Jan Hyde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach was my advisor and he was very kind and knowledgeable!
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Jul 26, 2022 -

Mercedes-Benz of Plano responded

Jan, thank you for leaving 5 stars! We're glad to hear Zach provided a wonderful experience and earned your recommendation! We appreciate your feedback and look forward to serving you again in the future. Best wishes!

July 26, 2022

Glenn Mathner is always professional and courteous and attentive when we call with any issues on our Mercedes cars. More

by N1LM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Mathner
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Jul 26, 2022 -

Mercedes-Benz of Plano responded

N1LM, thank you for leaving 5 stars! We're happy to hear Glenn Mathner is always professional, courteous and attentive! We appreciate your feedback and look forward to serving you again in the future. Take care!

July 26, 2022

Great service Our advisor was Professional Genuine Attentive Very happy with the service we received More

by mktizz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan Flores
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Jul 27, 2022 -

Mercedes-Benz of Plano responded

mktizz, thank you for your 5-star review! We're happy to hear your advisor was professional and genuine! We look forward to serving you again in the future. Take care!

July 26, 2022

My service advisor should be fitted with a cape, he was above expectations. Exceptional auto service experience! Thank you More

by Wolfie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali
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Jul 27, 2022 -

Mercedes-Benz of Plano responded

Wolfie, thank you for your 5-star review! We're glad to hear your advisor provided exceptional service! We look forward to serving you again in the future. Take care!

July 26, 2022

Great customer service. . Zach my new adviser was very nice, professional and attentive to car needs. More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
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Jul 27, 2022 -

Mercedes-Benz of Plano responded

Mary, thank you for your 5-star review! We're happy to hear Zach was professional and attentive! We look forward to serving you again in the future. Thanks again!

July 26, 2022

Another great experience at Mercedes-Benz of Plano. So glad I prepaid for service on my GLC 300. I just drop it off pick up a loaner and am on my way. Return when complete swap vehicles and back on t More

by todd rohani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Garcia
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Jul 27, 2022 -

Mercedes-Benz of Plano responded

todd, thank you for your 5-star review! We're glad to hear our team is professional and provides excellent customer service! We look forward to serving you again in the future. Best wishes!

July 25, 2022

High quality service department and professional services . My car was in great shape when service was completed . Will Recommend MB of Plano to friends and family More

by Henry B
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connie Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2022 -

Mercedes-Benz of Plano responded

Henry, thank you for your 5-stars! We're happy to hear our team provided high quality service and earned your recommendation! We look forward to serving you again in the future. Thanks again!

July 25, 2022

Great experience, feels like everyone is on the same page and they actually care about taking care of the client and the vehicle. More

by richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Vunk
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Jul 25, 2022 -

Mercedes-Benz of Plano responded

richard, thank you for your 5-stars! We're happy to hear our team provided a great experience! We look forward to serving you again in the future. Thanks again!

July 25, 2022

I had a pretty pressing issue with my car and they managed to get me in quickly. They were up front that it could take several days to do the repair. More

by ldanyluk50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Henderson in the service dept
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Jul 26, 2022 -

Mercedes-Benz of Plano responded

ldanyluk50, thank you for leaving 5 stars! We're glad to hear our team was able to get you in quickly! We appreciate your feedback and look forward to serving you again in the future. Best wishes!

July 25, 2022

Fabulous service - timely, great communication & great value. I am very happy w: their service & highly recommend More

by Txdaltons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli
Report | Print
Jul 26, 2022 -

Mercedes-Benz of Plano responded

Txdaltons, thank you for leaving 5 stars! We're glad to hear our team provided fabulous service and earned your recommendation! We appreciate your feedback and look forward to serving you again in the future. Thanks again!

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