Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,379 Reviews
Call Service Center (972) 599-0909

1,379 Reviews of Mercedes-Benz of Plano - Service Center

Sort by
July 31, 2022

Love the work and the people who helped me through out the who process 🙌 🙏 I will recommend your establishment More

by kolizo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John berry
Report | Print
Jul 31, 2022 -

kolizo responded

The whole process

July 30, 2022

Service is great. Representatives are professional and quick. I highly recommend this dealership for all your needs. More

by edi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mila
Report | Print
Jul 30, 2022 -

Mercedes-Benz of Plano responded

edi, thank you for your 5-stars. We're glad to hear our team is professional, quick and earned your recommendation! We appreciate your feedback and look forward to serving you additionally next time. Take care!

July 29, 2022

Thank you Mike L- service advisor and Hector-service tech for being so easy to work with, and finally figuring out what was wrong with my car and getting it fixed ASAP! And keeping me updated!! More

by Cassidy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David LaCroix III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Leduc - Hector -tech
Report | Print
Jul 30, 2022 -

Mercedes-Benz of Plano responded

Cassidy, thank you for your 5-stars. We're glad to hear Mike and Hector were easy to work with and got your car fixed! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

July 29, 2022

I have the best service advisor, Aly. Service was quick and done to my satisfaction. More

by LMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept- Aly
Report | Print
Jul 29, 2022 -

Mercedes-Benz of Plano responded

LMB, thank you for your 5-stars. We're glad to hear Aly provided quick service to your satisfaction! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

July 28, 2022

Very clean, everyone friendly and great private rooms for conducting work meetings. Thanks for everything More

by Nicolelprince92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad (Service Mgr
Report | Print
Jul 28, 2022 -

Mercedes-Benz of Plano responded

Nicolelprince92, thank you for your 5-stars. We're happy to hear our team is friendly! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

July 28, 2022

Really great service today from courtesy shuttle to and from, to quicker than expected Service! More

by SteffyLCB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept: Morgan Flores
Report | Print
Jul 28, 2022 -

Mercedes-Benz of Plano responded

SteffyLCB, thank you for your 5-stars. We're glad to hear our team provided great service! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

July 28, 2022

Absolutely excellent service. Very good communication, very good laying out options for repairs and quality service all around. More

by Txdaltons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Jul 29, 2022 -

Mercedes-Benz of Plano responded

Txdaltons, thank you for your 5-stars. We're happy to hear our team provided excellent service and good communication! We appreciate your feedback and look forward to serving you additionally next time. Take care!

July 27, 2022

Prompt service and very friendly service advisor that kept me aware of every step of service. More

by Hongted39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connie Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2022 -

Mercedes-Benz of Plano responded

Hongted39, thank you for your 5-stars. We're happy to hear our team provided prompt and friendly service! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

July 27, 2022

I've always had a great experience with every Rep I've had at this dealership! More

by rghebray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ludec
Report | Print
Jul 27, 2022 -

Mercedes-Benz of Plano responded

rghebray, thank you for your 5-star review! We're happy to hear you've always had a great experience at our dealership! We look forward to serving you again in the future. Thanks again!

July 27, 2022

Excellent customer service and understanding to install my grill on my car. I love the outcome. More

by Yinka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen
Report | Print
Jul 28, 2022 -

Mercedes-Benz of Plano responded

Yinka, thank you for your 5-stars. We're glad to hear our team provided excellent customer service! We appreciate your feedback and look forward to serving you additionally next time. Take care!

1
...
42
43
44
...
138