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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,379 Reviews
Call Service Center (972) 599-0909

1,379 Reviews of Mercedes-Benz of Plano - Service Center

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August 03, 2022

Good service and feedback on how car was doing. No pressure to do maintainance not really required. More

by Arnietarnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli
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Aug 03, 2022 -

Mercedes-Benz of Plano responded

Arnietarnold, thank you for your 5-stars. We're glad to hear our team provided good service and feedback without pressure! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

August 03, 2022

From the moment I drove into the Service Department I felt welcome. Thanks to the team..especially Morgan! More

by marrlulu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan was very cordial and helpful. She kept me updated on the progress of my service request.
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Aug 03, 2022 -

Mercedes-Benz of Plano responded

marrlulu, thank you for your 5-stars. We're glad to hear Morgan and the rest of our team made you feel welcome! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 03, 2022

I was very happy to have a less expensive alternative suggested. I had a damaged wheel and they repaired it instead of replacing which saved me $1000. It was completed from arriva to pickup in less tha More

by Brad F350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service - Eli
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Aug 04, 2022 -

Mercedes-Benz of Plano responded

Brad, thank you for sharing 5-star praise regrading working with Eli in service. We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

August 03, 2022

Everything was great, they let me know how long it would take and was on time More

by juliana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ELy
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Aug 04, 2022 -

Mercedes-Benz of Plano responded

Juliana, thank you for sharing 5-star praise and menton of a timely experience. We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Best wishes!

August 03, 2022

Patrick did a fabulous job! Highly recommend. He will be the first person I call next time I have an issue with my Mercedes! More

by Eric Ressler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 04, 2022 -

Mercedes-Benz of Plano responded

Eric, thank you for sharing 5-star praise and noting a fabulous job with Eric. We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

August 02, 2022

My service advisor Zach was very informative, professional and easy to work with. Thank you Zach for your courtesy and professionalism at all times. More

by ms.texas2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Vunk
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Aug 02, 2022 -

Mercedes-Benz of Plano responded

ms.texas2010, thank you for your 5-stars. We're happy to hear Zach was information, professional and easy to work with! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 02, 2022

Fast service. Nice waiting area. Been going to this dealership since the ‘90s when they were still in a different location. More

by Benzowneralways
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Henley
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Aug 03, 2022 -

Mercedes-Benz of Plano responded

Benzowneralways, thank you for your 5-star praise and mention of fast service and a nice waiting area. We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 02, 2022

Fast and profficient, great experience. Been going for years, i wiill continue to take my vehicle there for service. More

by Mark
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike (service)
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Aug 03, 2022 -

Mercedes-Benz of Plano responded

Mark, thank you for your 5-stars and noting a proficient, great experience with Mike in service. We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

July 31, 2022

Good service very professional I got a good discount experience was good all around will rate higher than others More

by sims5303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Manther
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Jul 31, 2022 -

Mercedes-Benz of Plano responded

sims5303, thank you for your 5-stars. We're glad to hear our team is professional! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

July 31, 2022

Love this dealership. Mr Stephen R and Ali are exceptional to work with. Any time I have an issue they resolve it without a problem. If you are as particular about your ve More

by Mahesh(Mike) R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen R, Ali
Report | Print
Aug 01, 2022 -

Mercedes-Benz of Plano responded

Mahesh, thank you for sharing 5-star praise and mention of working with Stephen and Ali We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

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