Mercedes-Benz of Plano - Service Center

Very satisfied with your service department. I would have preferred more education on this very advanced technology on EQS, to help me be more comfortable in enjoying this car. There was inad I would have preferred more education on this very advanced technology on EQS, to help me be more comfortable in enjoying this car. There was inadequate information given to me about the charging system/ cable. I still don’t know that if there is any problem with the charging unit, where should I go or whome to contact ! More

Morgan was so friendly & helpful. She kept me informed the whole time. My car was finished in 1 day. Definitely will ask for Morgan from now on. She kept me informed the whole time. My car was finished in 1 day. Definitely will ask for Morgan from now on. More

This dealership always take good care of me and my car. Will always come back here Will always come back here More

My service advisor George is very helpful. And the technician that worked on my car last time was very knowledgeable and is very good at his job And the technician that worked on my car last time was very knowledgeable and is very good at his job More

This was my first time using the Alto courtesy shuttle service when my car is being serviced. I was very impressed. service when my car is being serviced. I was very impressed. More

It was my first visit to the dealership and found it efficient, clean and professional. efficient, clean and professional. More

I can’t say enough about service advisor, mr Alykhan Lalani. He is an outstanding person and goes above and beyond call of duty. Thank You Alykhan. Lalani. He is an outstanding person and goes above and beyond call of duty. Thank You Alykhan. More

Mercedes’ benz of Plano fixed the vibrations on my wheels. My Mercedes’ GLS drives so smoothly now. I highly recommend them. wheels. My Mercedes’ GLS drives so smoothly now. I highly recommend them. More

Great costumer service - from beginning to end. I specially liked the time taken to explain the services needed. Glenn Manthet is great. I specially liked the time taken to explain the services needed. Glenn Manthet is great. More

Professional, knowledge and caring staff. Pleasant and clean place, a place that appreciate your business. Pleasant and clean place, a place that appreciate your business. More