Mercedes-Benz of Plano - Service Center

Great Customer Service There are better ways of spending your time than taking your car to the dealership for service. However, in this case, it is a very pleasant experienc There are better ways of spending your time than taking your car to the dealership for service. However, in this case, it is a very pleasant experience. You make your appointment, drive into the service drive where you are greeted and directed to your service advisor. Within a few minutes, you are on your way in one of their loaner cars. I have been attended by an excellent service advisor, Daniel Adams, in highly recommend him to friends and family. More

Great experience! Stephen is the absolute best service rep-visit was quick and work was done correctly. The waiting area is also great. I highly recommend Mercedes Plan Stephen is the absolute best service rep-visit was quick and work was done correctly. The waiting area is also great. I highly recommend Mercedes Plano! More

Top service The service advisor was detail oriented, punctual, polite and agreed to texting the details to me. He took an interest in me and my vehicle. I recomme The service advisor was detail oriented, punctual, polite and agreed to texting the details to me. He took an interest in me and my vehicle. I recommend him wholeheartedly. More

Exceptional service at every step Because I've received personal, professional service for 10plus years. The brand is my only choice of vehicle, my spouse and I have had 8 of your cars Because I've received personal, professional service for 10plus years. The brand is my only choice of vehicle, my spouse and I have had 8 of your cars. Suv, clk, sl's c a e class More

Service Appointment As soon as I arrived, I was greeted and placed in a loaner vehicle. My service advisor gave me a window for completion and it was right on time. The As soon as I arrived, I was greeted and placed in a loaner vehicle. My service advisor gave me a window for completion and it was right on time. The staff is friendly and eager to please. More

Five Star service Very knowledgeable, quality service, done right the 1st time. Staff is friendly arrive is quick. Car comes out clean. Could do better with coffee refi Very knowledgeable, quality service, done right the 1st time. Staff is friendly arrive is quick. Car comes out clean. Could do better with coffee refill packets. More

Job well done Enjoyed working with service advisor with experience and knowledge. Everything was done right and exceeded my expectation. I sure love to come back Enjoyed working with service advisor with experience and knowledge. Everything was done right and exceeded my expectation. I sure love to come back for all my service needs. More

Excellent and efficient service from Daniel. Reception staff were very helpful. Daniel was very helpful, attentive and went above my expectations. Excellent service and advise. The staff at the c Reception staff were very helpful. Daniel was very helpful, attentive and went above my expectations. Excellent service and advise. The staff at the car rental were also curteous. More

Service Johnnie was prompt and professional and courteous ... Very nice working with him .. He took care of the issues and was in regular touch with me about Johnnie was prompt and professional and courteous ... Very nice working with him .. He took care of the issues and was in regular touch with me about the status of the service More

Nice friendly staff They are always professional and courteous , the new dealership us very nice and relaxing and they are always very prompt with the service and provide They are always professional and courteous , the new dealership us very nice and relaxing and they are always very prompt with the service and provide me a rental when. I Need one. More