Mercedes-Benz of Plano - Service Center

We have a great experience every time. Matt Workman is a great advisor. Drop off and pick up is quick. Check out process was easy. great advisor. Drop off and pick up is quick. Check out process was easy. More

Marc Henley, our service provider, was very helpful and made our service go smoothly. He provides great service. Xxxxzxx xxxxxx xxzzz zxxxx xxx xxx xxx made our service go smoothly. He provides great service. Xxxxzxx xxxxxx xxzzz zxxxx xxx xxx xxx More

Excellent response for repairs,courteous people, rv had been washed as this Sprinter is RV , all service related personnel from the time u arrive till the time you leave always greet you and ask if you nee been washed as this Sprinter is RV , all service related personnel from the time u arrive till the time you leave always greet you and ask if you need help . More

I took my ML 350 to this dealership for air conditioning problem,they hag it for 8 days,didn't fix the problem and charge me $500+ .I even send a email to their GM KIM PATERSON but I didn't get any respo problem,they hag it for 8 days,didn't fix the problem and charge me $500+ .I even send a email to their GM KIM PATERSON but I didn't get any respond from them.very disappointed ,not happy with their service. More

Would highly recommend this dealer for any Mercedes Benz related Sales or Service. Look out for Chuck Pullen. He is great to work with. Great Customer Service and very knowledgeable. related Sales or Service. Look out for Chuck Pullen. He is great to work with. Great Customer Service and very knowledgeable. More

Not too happy with service I received. They forgot to do 2 items on their list that I was told they were supposed to do. Also told I need new tires but got a second opinion and I have plenty of tread life. 2 items on their list that I was told they were supposed to do. Also told I need new tires but got a second opinion and I have plenty of tread life. More

Pleased with my last visit. Thanks for the courtesy and quick wash service on my e350. I was pleasantly surprised to learn extra charges were waived, but disappointed by a less timely complimentary shuttle quick wash service on my e350. I was pleasantly surprised to learn extra charges were waived, but disappointed by a less timely complimentary shuttle service. Overall a good experience. More

Their service department is first rate. They are very thorough and accommodating for any request. I’m confident all issues are addressed before they return my vehicle. thorough and accommodating for any request. I’m confident all issues are addressed before they return my vehicle. More

Park Place of Plano has always been kind and courteous. The quality of work has been great. Service advisor and Service Mgr were a pleasure to talk with and get updates. Great job!!! The quality of work has been great. Service advisor and Service Mgr were a pleasure to talk with and get updates. Great job!!! More

Glen Manther was very helpful, he gave us excellent service! The complementary loaner car was clean, we Also got out car washed and ready to go! service! The complementary loaner car was clean, we Also got out car washed and ready to go! More