Mercedes-Benz of Plano - Service Center

Great service! Advisor Mark is a very knowledgeable person and friendly as well. Enjoy the loaner car service, able to try different model. Will recommend to friends. person and friendly as well. Enjoy the loaner car service, able to try different model. Will recommend to friends. More

Took my daughter’s car in for a airbag recall. Service was excellent as usual. Glenn Manther was great to work with. He was friendly and professional. was excellent as usual. Glenn Manther was great to work with. He was friendly and professional. More

Best people. Great service Shuttle service Nice Best people. Great service Shuttle service Nice lounge Beautiful dealership Ugh ghoul ihw jjj nigh nnn. Uighur Kim few n vi ces nut fb Huggi Best people. Great service Shuttle service Nice lounge Beautiful dealership Ugh ghoul ihw jjj nigh nnn. Uighur Kim few n vi ces nut fb Huggies More

Was told they were able to duplicate noise in front wheel of my GLC. Was told at first it was because of the the tires then it was because it was a 4matic and they had a LI from Mercedes that confirm it. The of my GLC. Was told at first it was because of the the tires then it was because it was a 4matic and they had a LI from Mercedes that confirm it. Then when I got the maintenance report it said they couldn't duplicate the problem, but it did refer to the LI document that said certain Mercedes were subject to make a noise in the wheel and the solution is to buy different tires. Issue #1 Complaint went from "Could Duplicate" to "Could Not Duplicate" , why? Issue #2 A 70,000 luxury vehicle should not have a drivetrain that cracks or jerks and is considered normal. I had a GLA I traded in on the GLC because it had a dual clutch transmission that shifted rough in the first two gears and was told it was normal for it. I see a pattern here with Mercedes and this dealership. More

Not sure if the issue with my car was resolved. I called with a question and never got a callback. I am still unsure if my car has that issue. with a question and never got a callback. I am still unsure if my car has that issue. More

I asked the price before told quote than it changed when I arrived it was something else needed. Full tank of gas not that when returned. I arrived it was something else needed. Full tank of gas not that when returned. More

Timely service, but, was very unhappy that tire rotation and balancing was not included in pre-paid maintenance package. Overall....good service and will return. and balancing was not included in pre-paid maintenance package. Overall....good service and will return. More

Great five year servicing yesterday-you guys have helped me maintain my beautiful GLE-350 in tip top shape-well done and thanks - see ya soon me maintain my beautiful GLE-350 in tip top shape-well done and thanks - see ya soon More

Excellent service. Thank you. From scheduling through completion of repair all the staff was friendly and helpful and went out of their way to make everything safe snd easy in thuds Covid environment. Sp completion of repair all the staff was friendly and helpful and went out of their way to make everything safe snd easy in thuds Covid environment. Special thanks to Ben Mitchel More

Recent major service done with small issue. Daniel the service manager and adviser mark Henley went over and above to handle it. Great service and a great reason to use authorized dealers. service manager and adviser mark Henley went over and above to handle it. Great service and a great reason to use authorized dealers. More