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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,336 Reviews

1,336 Reviews of Mercedes-Benz of Plano - Service Center

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February 22, 2025

A nice place to send your Mercedes Benz. Staff are welcoming. Bigups to Marc Henley More

by Kwakustylish19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Henley
February 21, 2025

The service was timely and reliable. The service receptionist is knowledgeable and professional. Highly recommended. . More

by malzeerah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Feb 21, 2025 -

Mercedes-Benz of Plano responded

malzeerah, thank you for sharing 5-stars! We're happy to hear our team provides timely and reliable service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 21, 2025

I recently had the pleasure of visiting The Mercedes Benz dealership in Plano, and I must say, it was an experience worth sharing. While I expected the prices to be on the higher side, the quality of service More

by Subrina Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Garcia
Feb 21, 2025 -

Mercedes-Benz of Plano responded

Subrina, thank you for sharing 5-stars! We're pleased to hear Patrick is knowledgeable, dedicated and otherwise amazing! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 21, 2025

Just appreciate Jay and the Tech who's been working on my 2008 ML350. They recommend critical fixes to keep me safe but don't over recommend. They took really good care of my car today and got me in and out More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
February 21, 2025

First time at this dealership after moving to texas! The service was in incredible! Andrew made us feel so welcomed and the service from beginning to end was hassle free and easy! More

by Arevalovanesa04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew solis
February 20, 2025

Will recommend to everybody who needs car service done. The service manager Aly was great. More

by Rbhar73709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Feb 20, 2025 -

Mercedes-Benz of Plano responded

Rbhar73709, thank you for sharing 5-stars and noting Aly was great to work with in service. Please let us know when we may have the pleasure to serve you additionally. Take care. Best wishes!

February 20, 2025

It's nice to be able to work or relax while waiting for your vehicle. MB of Plano takes great care of our car. More

by Cx2kdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Rodrigez
Feb 20, 2025 -

Mercedes-Benz of Plano responded

Cx2kdh, thank you for sharing 5-star praise and noting that it's nice to work at our facilities while waiting for your car. We appreciate your business and your note. See you next time. Thanks again!

February 20, 2025

Justin is definitely an asset to your business. There's nothing he won't answer for us. He goes out of his way and we appreciate it. More

by noellefoti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 20, 2025 -

Mercedes-Benz of Plano responded

noellefoti, thank you for sharing 5-stars! We're pleased to hear Justin goes out of his way for you! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

February 20, 2025

Great job! Fast and efficient! I came in with a slight emergency of needing a new battery. The service was completed in under an hour! More

by Capriese Lawton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Garcia
Feb 20, 2025 -

Mercedes-Benz of Plano responded

Capriese, thank you for sharing 5-stars! We're glad to hear our team is fast and efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 20, 2025

I recently purchesed my sixth Mercedes-Benz. All were purchesed at MB Plano. Weather I was purchasing or having a car serviced,I have always received Impeccable service. More

by timhunt57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Robles
Feb 21, 2025 -

Mercedes-Benz of Plano responded

timhunt57, thank you for sharing 5-stars! We're happy to hear our team always provided impeccable service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

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