Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of Pembroke Pines

Pembroke Pines, FL

Overview
Reviews
Vehicles
4.5
648 Reviews
Mercedes-Benz of Pembroke Pines is your go-to destination for all things Mercedes-Benz in Pembroke Pines and the Broward County area. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
Contact Dealership

14199 Pines Blvd

Pembroke Pines, FL

33027

Directions

By Type

Showing 648 reviews

October 05, 2023

Excellent service in repairing the recall for our sprinter vans . Repair done in time stated . More

by ghorab21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Armstrong
Report | Print
Oct 07, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 03, 2023

THE SERVICE WAS EXTREMELY PROFESSIONAL. I WAS IN AND OUT IN LESS THAN 20 MINUTES WITH A RENTAL CAR! More

by annettedegoti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Armsrong
Report | Print
Oct 06, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2023

Pedro with Mercedes Benz, he makes it happen for me when my car is in need of service. More

by sanchez.selena65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Report | Print
Oct 03, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2023

You've found them! For the absolute #1 WORST service dept! No updates, few loaners = none available for you, barely respond until days later, long repairs for simple More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rey Hernandez
Report | Print
Sep 25, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Max, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 644-5035 to discuss what we can do to help.

September 24, 2023

Excellent service, Mark has been great, love the tea selection! Glad to do business with you. More

by Wmarquez1911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Isaia
Report | Print
Sep 25, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 24, 2023

Unprofessional, rude, and once you have bought the vehicle, they no longer care about you More

by thefirstlady1926
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Phillip and Alvaro
Report | Print
Sep 25, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Pembroke Pines. If you'd like, please contact our General Manager at (954) 644-5035. We'd appreciate the chance to make your experience a positive one.

September 23, 2023

Had such an amazing experience here! They went above and beyond and were incredibly accommodating making the entire process so easy! More

by jessi1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yasmany
Report | Print
Sep 26, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

September 22, 2023

My service advisor Steven Douglas is awesome to work with. He goes above and beyond to take care of the customer. The check in process however needs to worked on. Definitely recommend more training f More

by Michelle M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Douglas
Report | Print
Sep 25, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hello Michelle, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2023

The service was excellent, they delivered the card on time and clean, the service advisor was always available, the car drive like noon after this service. More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yasmany
Report | Print
Sep 24, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hello Joel, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 20, 2023

Brought my wife’s 2021 gla 250 in for lit engine light. Was told cylinder problem. Three weeks later (no loaner), got it back with a noise, Brought it back two more times but they were never able to fix More

by Mike
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Orlando, manager and Carlos service rep
Report | Print
Sep 23, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Mike, thank you for taking the time to leave us feedback about your experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5035 to discuss what we can do to help.

1
...
6
7
8
...
65