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Mercedes-Benz of Pembroke Pines

Pembroke Pines, FL

Overview
Reviews
Vehicles
4.5
648 Reviews
Mercedes-Benz of Pembroke Pines is your go-to destination for all things Mercedes-Benz in Pembroke Pines and the Broward County area. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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14199 Pines Blvd

Pembroke Pines, FL

33027

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Showing 648 reviews

November 02, 2023

Great service experience with Melvin, he was very kind and courteous. Got me in and out in no time, when my tire needed to be replaced. Thank you Melvin! More

by Drea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
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Nov 04, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Drea, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2023

Great service. Well organized, quick and professional. The attention of the agents is very kind. More

by Tpriede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reydel Hernandez
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Nov 01, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

October 24, 2023

I love the fact that it was straight, no gimmicks, no wasting time, one price makes the car buying experience much better More

by veruz11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
carlos
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Oct 29, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

Excelent service,Mr. Hall is an asset for the dealership,the vehicle is all ways ready when promised and the service is done right. More

by herminiop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hall.
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Oct 26, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Herminiop, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 20, 2023

Quick check in and location of issue. Problem solved and car was returned clean and in great condition More

by Towter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Hall
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Oct 23, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Towter, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 19, 2023

New experience with this dealer, they are very good on follow through and responsiveness, glad to have gotten a loaner car More

by Roberta Moss
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Romeo Augustin
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Oct 21, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are pleased to hear you had such a positive experience with us, Roberta! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 17, 2023

PROFESSIONALIS, KINDNESS HONESTLY. MY ADVISOR RAY HERNANDEZ AND THE MANAGER MR CRIS ARE SUPERB. EXCELLENT SERVICE More

by karivip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MR WILLIAM GONZALEZ AND FINANCIAL CARLOS ALSO, MY ADVISOR RAY HERNANDEZ AND CRIS
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Oct 17, 2023 -

karivip responded

Thank You

October 13, 2023

Carlos provided excellence service and they keep very high quality in their costumer service. I recommend to add small work stations for costumers who wait and improved the internet speed. More

by Angel Luciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Oct 15, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2023

Great customer service, agent was knowledgeable and helpful. He answered all my questions. I would definitely recommend More

by apierreresume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Oct 12, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pembroke Pines. Thanks for the recommendation, and have an amazing day!

October 10, 2023

The service was bad. After it was done, they didn’t call me to come pick up my car. They even damaged my car. More

by harryrenois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter
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Oct 12, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Pembroke Pines. If you'd like, please contact our General Manager at (954) 644-5035. We'd appreciate the chance to make your experience a positive one.

Oct 13, 2023 -

harryrenois responded

I was told the service manager would call me. One week later, I’m yet to receive his phone call.

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