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Mercedes-Benz of Pembroke Pines

Pembroke Pines, FL

4.5
648 Reviews
Mercedes-Benz of Pembroke Pines is your go-to destination for all things Mercedes-Benz in Pembroke Pines and the Broward County area. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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14199 Pines Blvd

Pembroke Pines, FL

33027

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Showing 648 reviews

December 07, 2023

Miguel Carou and Moises Cisneros were amazing in delivering Mercedes Benz Quality, Class and Service More

by Antonio Laudito, MD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Carou, Moises Cisneros
Dec 08, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Antonio, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pembroke Pines! If you need more help, our team is available to talk -- safe travels!

December 02, 2023

Buying experience was average at best! Bought a used car, sales process went really smooth. Sales guy was caring and nice to work with, but he over promised and under delivered. Del More

by edgloretdemola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nikolaos Kozobolis
Dec 04, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5035 to discuss what we can do to help.

December 01, 2023

Red carpet treatment! This dealership will always amaze me. I purchase my first Mercedes at another dealer, and the experience was okay. However, Mercedes of Pembroke Pi More

by oscr760
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Abadi
Dec 04, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pembroke Pines! If you ever need help, just give us a call. Happy motoring!

December 01, 2023

The experience was white glove! Very attentive and knowledgeable sales representative. Experience could not have been more enjoyable. More

by LrTx17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hairo
Dec 04, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2023

Amazing dealer service! !! Erica-Sales representative was amazing! Finance Manager & the manager were amazing with me & worked with me on the price. 2024 Mercedes. Thank you, More

by Kassandra Rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Vasquez
Nov 30, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Kassandra, we're so glad that we were able to go above and beyond your expectations! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 26, 2023

Yes - they do a reasonably good job. I would prefer if they could provide a rental, but you have to book days ahead. Compared to Audi (who are more proactive in providing transportati More

by dennis.jolluck
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 29, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (954) 644-5035 so we can assist you further.

November 24, 2023

As I have become accustomed. Good service and attention.from everybody involved. Even got a car wash. More

by Cpv46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reydel Hernandez
Nov 25, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2023

My experience with Mr. Melvin was outstanding. The combination of a knowledgeable and friendly person, and a commitment to customer satisfaction made the process a breeze. More

by devon1560-car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Haynes
Nov 23, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2023

My service advisers Christian Cruz is professional and helpful to any concerns that i had with the my car. Great customers Services with the loaner. I’m satisfied how the service was done. More

by Bernie820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Cruz
Nov 21, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2023

Stephen Hall is always pleasant and provides prompt updates on my car with excellent service. More

by Marva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hall
Nov 11, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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