Mercedes-Benz of Pembroke Pines

Beautiful experience, and exceptionally good service. John Cook was very helpful and patiently answered all my questions. Professional all the way, made buying our car an easy and pleasant experience. He John Cook was very helpful and patiently answered all my questions. Professional all the way, made buying our car an easy and pleasant experience. He was by far the best professional we ever worked with. We will definitely recommend this place. Thank you. More

Service Appointments are easy to make. The email reminders are great and easy to change if needed. I appreciate the honesty & sincerity of my advisor. The email reminders are great and easy to change if needed. I appreciate the honesty & sincerity of my advisor. More

lie to us about the lender interest rate we pay down 50% and how interest rate was 19% and the last thing we see was the paper work with HIGH interest rate and added fees then we told to sign for car. the and how interest rate was 19% and the last thing we see was the paper work with HIGH interest rate and added fees then we told to sign for car. the pate and the insurance was already on the car we ask for the paper work over and over before so we could look at it. We take car because they were closing and rushing and they says we have 5 days 250 to return so we say that will give us time to check things out. We call the sales man the next day he did not answer keep calling when we did get him, he says he can not help because was and vacation he will not be back and till Monday, Monday is 1 day after the return day is up... can you believe that, can you believe that!!!!! still call on that day he says he will be back still cloud get to talk with him keep calling when as i say something about the he stop me to is a buy as is, etc,etc I was calling him because, 1 )features were missing reveres camera missing, no GPS, no car movement sensor ETC 2) the message came on in the car saying missing tire pressure.... The car was clean, full thank of gas. give 1 set of key I have to ask him for the next key I saw in is hand More

Everything went very well no problem everyone was very polite and helpful and the work was also done very fast polite and helpful and the work was also done very fast More

I have taking my car for service for many years my service agent is Steven Hall very professional. He is truly what customer service should be. service agent is Steven Hall very professional. He is truly what customer service should be. More

Always the best service department. Love to go there and treat like a star. Thank you guys. Rey H , Reynier , Chris. All of you are the best ! Love to go there and treat like a star. Thank you guys. Rey H , Reynier , Chris. All of you are the best ! More

Everything here was very good, it was a good experence, will come again in future will come again in future More

Always great service whenever I visit. Just wish there are more loners available for the customers. Just wish there are more loners available for the customers. More

Atrocious, unprofessional, unethical, unreliable, rude. ..and more. If not for the service manager who was the total opposite, polite and sincerely apologetic and did the right thing to us (after having the ..and more. If not for the service manager who was the total opposite, polite and sincerely apologetic and did the right thing to us (after having the car in the shop for almost 3 months), this would have gone to court. The service rep should get fired!!!!!!!!!!!!!! More

Did a great job with replacing the tires. Rey Hernandez is super. Nice experience there. Rey Hernandez is super. Nice experience there. More