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Mercedes-Benz of Pembroke Pines

Pembroke Pines, FL

Overview
Reviews
Vehicles
4.5
648 Reviews
Mercedes-Benz of Pembroke Pines is your go-to destination for all things Mercedes-Benz in Pembroke Pines and the Broward County area. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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14199 Pines Blvd

Pembroke Pines, FL

33027

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Showing 648 reviews

January 10, 2023

Brand new suv purchased last year towed for a third time while traveling out of town. Same issue. The problem was never resolved here. More

by Stacey Schermer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Ruiz-Medrano
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Jan 12, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Stacey, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5035 to discuss what we can do to help.

January 10, 2023

In and out fast Good presentation of the features of the car Technology is very amazing on it More

by Grandpabobo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John cook
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Jan 13, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 09, 2023

Mercedes Benz of Pembroke Pines has excellent service, great staff and the facilities are super comfortable. More

by marcano.german
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Abadi
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Jan 12, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 08, 2023

Very clean and the staff is professional and friendly but I have to mention Moses, this guy is one of a kind, he know how to make that personal connection with customers he’s the best. More

by Knott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moses
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Jan 13, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

January 07, 2023

Everyone that I dealt with at the Pembroke Pines dealership was very friendly, courteous and helpful but most of all kudos to Mr. Florian Gudoy he was absolutely the best man. I can't thank you enou More

by debmmcgregor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Florian Gudoy
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Jan 11, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 06, 2023

I want to start by highlighting our salesperson John Cook who really made our first experience with Mercedes-Benz one to remember. He was patient and knowledgeable. Answered all of my questions, taught me ho More

by Monica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cook
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Jan 11, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Monica, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Pembroke Pines. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 03, 2023

we have had this car in service since September. The car has not been fixed properly and we are considering not buying any more cars from your dealership. My wife is sick and tired of going month More

by bryan200029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
stephen hall, orlando
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Jan 06, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-5035. We hope to hear from you.

Jan 06, 2023 -

bryan200029 responded

My wife still does not have her car and this is ridiculous. I want a manager to call and explain why it has become so difficult to fix her car. .My understanding is that Mercedes corporate has been involved and still nothing. We are becoming quite frustrated with this situation. Brian 305 218 5337

January 03, 2023

Excelente servicio y el personal muy amable. lo recomiendo ampliamente. Lo unico que vi un poco desordenado y sucio fue el area de espera de servicio More

by Anayansi galasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no recuerdo el nombre
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Jan 06, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Anayansi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Pembroke Pines and we hope to be of service again in the future.

January 03, 2023

great service, thoughtful, and very thorough, highly recommend them to any other person. Michael Carou was a true gentleman. More

by eddygjr24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
michael
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Jan 03, 2023 -

eddygjr24 responded

reat service, thoughtful, and very thorough, highly recommend them to any other person. Michael Carou was a true gentleman.

January 01, 2023

The employees are very professional and polite. My Service advisor, Pedro Rodriguez, is great! He always makes me feel welcomed and values my time. The waiting area is clean and comfortable. More

by cali918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
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Jan 05, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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