Mercedes-Benz of Pembroke Pines

I liked how they treated me and how they helped me make my best choice. (Ricardo Vargas ) my best choice. (Ricardo Vargas ) More

LADIES BEWARE OF THEIR SERVICE CENTER! If you go alone and without a man, you will be taken advantage of. The service "advisor" tried to sell me a service I very clearly did not need, and If you go alone and without a man, you will be taken advantage of. The service "advisor" tried to sell me a service I very clearly did not need, and when I brought it up (he had my service history directly in front of him and myself), he had no choice but to agree with me and say there was no need for a service. Clear scam trying to take advantage of women who are likely to be less knowledgable of this industry. Didn't take any industry knowledge to have common sense to ask why he was saying I needed a $500 10k mile service when directly on his computer it said I was not due till 4 months from now or 6K more miles. Go to a local mom and pop shop, they will take MUCH better care of you than this place. More

Work done in a timely fashion and right. High recommended. Will continue to rake my car ther6. High recommended. Will continue to rake my car ther6. More

Excellent service and William Gonzalez, Ricardo Salas, Robert Baldor, Miguel Caro and The General Manager Bert are the best. I recommend this dealership for all your Mercedes Needs Robert Baldor, Miguel Caro and The General Manager Bert are the best. I recommend this dealership for all your Mercedes Needs More

The salesman was nice. A senior salesperson filled in knowledge that the new salesman lacked. A senior salesperson filled in knowledge that the new salesman lacked. More

Jairo was very helpful showed me all the cars in my budget. Given me good deal. I will recommend him to anyone needs Mercedes. Thanks you budget. Given me good deal. I will recommend him to anyone needs Mercedes. Thanks you More

The most unpleasant experience ever. My 11 am appointment was delayed until 11:45 am, the person supposed to check me in was nowhere to be found, so someone else had to assist me. After My 11 am appointment was delayed until 11:45 am, the person supposed to check me in was nowhere to be found, so someone else had to assist me. After my car was finished, I was told to wait for a car wash, which took several hours. Eventually, I found out that the service had closed and I had to come back the next day to pick up my car, without any prior notification. I observed employees arguing loudly with each other, creating a very uncomfortable atmosphere. I have no intention of returning to this dealership. Additionally, the Service B package costs $1600, which seems quite steep. I would expect better customer service and professionalism for that price. More

It was a pleasure talking to Jairo again, he help a us when we needed when we needed More

After navigating through a complicated buyback situation, my experience with Mercedes AutoNation Pembroke Pines stood out for its excellence. Chris, the After Sales Director, showed both competence and compa my experience with Mercedes AutoNation Pembroke Pines stood out for its excellence. Chris, the After Sales Director, showed both competence and compassion. He was extremely helpful in resolving an issue. Regarding Sera Bruno, she provided a genuine luxury new car purchasing experience. She paid close attention to my needs and followed up after the delivery to ensure I was enjoying the EQS 450+. She's a top-tier salesperson, embodying the excellence of the Mercedes brand. More

En general el vendedor hiso muy buen trabajo , explico todo en detalle y fue muy atento por eso me lleve el carro todo en detalle y fue muy atento por eso me lleve el carro More