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Mercedes-Benz of Pembroke Pines

Pembroke Pines, FL

Overview
Reviews
Vehicles
4.5
648 Reviews
Mercedes-Benz of Pembroke Pines is your go-to destination for all things Mercedes-Benz in Pembroke Pines and the Broward County area. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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14199 Pines Blvd

Pembroke Pines, FL

33027

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Showing 648 reviews

August 03, 2023

Melvin was professional and friendly. The diagnostic was thorough and all the issues were explained. More

by aspiazucarlos005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
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Aug 07, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pembroke Pines. Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2023

Great service, great customer service, very proffesional, car was on time, always will service my car at Pembroke Pines Mercedes Benz. More

by irving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
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Aug 07, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Irving, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2023

This was the worst salesman I’ve ever had. He would not any answer direct questions. He insisted on coming to Ft. Myers for me to sign papers at the Autonation here, even thought I didn’t ask More

by erude1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Florian
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Aug 06, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Pembroke Pines. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5035 to discuss what we can do to help.

August 02, 2023

Excellent experience and service. Very nice and kind people from my salesman (Mark) to financial advisor Carlos. More

by Jeanette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Isaia, Miguel Carou, Carlos Sgroi
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Aug 07, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Jeanette, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2023

Excellent and very friendly everyone smile with you, I enjoy going there and my salesman was very knowledgeable he answered my questions and help me to understand. More

by Angie2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cook Very knowledgeable
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Aug 07, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 30, 2023

Excelent service, they deliver your car clean and made all the required job within the promised time More

by Rsayegh7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Amstromg
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Aug 03, 2023 -

Mercedes-Benz of Pembroke Pines responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

Worse than ever service came with my gt 2018 for a keyfob duplication and was wondering why I am waiting 3 weeks without any updates nor answering emails. Totally 0 service and prestigiousness. More

by Sashka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phill
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Jul 31, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Sashka, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pembroke Pines take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-5035. We hope to hear from you.

Jul 31, 2023 -

Sashka responded

You can call me or write me a personal email.

July 28, 2023

My service advisor Yasmany was able to help me with my emergency and the road side assistance was Excellent first time using this service. Yasmany also helped in facilitating and receiving my car in my ab More

by Ralph A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yasmany
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Aug 01, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Ralph, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

Excellent service and fast. Mark helped during the entire process and made it eassy. Thank you, Mark!! More

by jlevy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Jul 31, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 27, 2023

Wonderful environment, great service received vehicle in a timely manner as promised. Easy drop off and pick up. Loner as requested. More

by Sheilarn03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hall
Report | Print
Jul 31, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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