Mercedes-Benz of Paramus

Jeff was very professional and pleasant. He was very attentive and got me the best deal for my car. He made the whole experience a breeze. I would definitely recommend him to all my friends. attentive and got me the best deal for my car. He made the whole experience a breeze. I would definitely recommend him to all my friends. More

I had the worst care service evercar rental guys are I had the worst care service ever car rental guys are very rude specially Ben this dealer getting worse over years , this is my 6th car from them a I had the worst care service ever car rental guys are very rude specially Ben this dealer getting worse over years , this is my 6th car from them and will be the last one More

2 star,all others 1{one}star..David Rovello was service advisor for old 2004 mercedes bens..was a recall for 2004 extended warranty for 25 years at No cost. $2,600 .but they charge $180 to check if this wa advisor for old 2004 mercedes bens..was a recall for 2004 extended warranty for 25 years at No cost. $2,600 .but they charge $180 to check if this was the problem..yes was...then need a tuneup,and samething else and somenthing else..7 days later an a I,am payng for rental car$100 day. car ready $3.750,I ask if after that the car is safety do drive..Davis say Yes No problem...I drovo 1 hour and the car stoped.w/the same problem whe I take my OLD car for service..towing the car back to mercedes bens of paramus..the have to check the problem w/ computer again,another $180 I have to pay,w/2 years warranty for the service...know my car need a starter and set of new Key $250ea. plus maybe something else..just starter abouth$1,000 plus evething else maybe another$1.500???.I decided to towing my car someplace else,especialy in mercedes bens..they fixed my car 1 day.total cost $300 and the car is perfect.217.000 miles and going for another few years..w/older car David look at U like U w/ Not much respect........Parts I give 5 stars, Jason the help when I need parts w/respect..Service luck get 2....parts 5.. More

The purchase of my vehicle was made possible all thanks to Joel! He assisted me with choosing a car that had all the amenities and features that I wanted. He was also very patient, professional, had grea to Joel! He assisted me with choosing a car that had all the amenities and features that I wanted. He was also very patient, professional, had great communication skills and answered all my questions which goes a long way when getting a car. His customer service is a 15/10!!! Looking to lease or purchase a car go see Joel! More

The best. The best attention They really care about the customer. customer. More

Melissa Lee once again prove to be the best sales manager I have ever deal with when making the decisions to buy my Mercerdes. What a gem. I have ever deal with when making the decisions to buy my Mercerdes. What a gem. More

Jieun Chun is an amazing sales professional. She is knowledgeable, honest and works hard to get her customer the very best deal. I could not be happier with my deal, my car, and my entire experience a knowledgeable, honest and works hard to get her customer the very best deal. I could not be happier with my deal, my car, and my entire experience at Mercedes-Benz of Paramus. Joe in finance got me through the paperwork quickly and easily, and the folks who prep the cars for delivery to their new owners did an impeccable job. If you are thinking of getting a Mercedes, please come see Jieun. You will not regret it! More

Very nice and professional. She takes very good care of her customers. She made sure my needs were fully satisfied. I must visit Melissa whenever I go to the dealer. her customers. She made sure my needs were fully satisfied. I must visit Melissa whenever I go to the dealer. More

He is very excellent and professional service.Also, the He is very excellent and professional service. Also, the price is very compatible level and good concierge service. I will recommend him to my fri He is very excellent and professional service. Also, the price is very compatible level and good concierge service. I will recommend him to my friends. Thank you for him. More

Jieun Chun was so friendly and made the car buying experience very comfortable and pleasant. She explained everything about the car so well, repeating until I fully understood everything. I could tell experience very comfortable and pleasant. She explained everything about the car so well, repeating until I fully understood everything. I could tell that she genuinely wanted me to get the best car at the best price for myself and she didn’t just see me as a customer. She even remained well after her working hours to help me! Seriously the best dealer I’ve ever met and I would totally buy through her again! More