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Mercedes-Benz of Paramus

Paramus, NJ

Overview
Employees
Reviews
Vehicles
3.8
2,801 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus. Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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755 State Rt 17 South

Paramus, NJ

07652

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Showing 2,801 reviews

March 11, 2022

Excellent service excellent service advisor. Lee was kind and accomodsting Efficiency ent and courteous service dept More

by HHM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
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Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's a pleasure to hear that Lee was kind and accommodating, and he provided you with excellent service as well. Thanks!

March 11, 2022

Very professional and courteous staff. Handheld my concerns promptly and always keep me informed of the progress of the repairs More

by LBRIJMOHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2022 -

Mercedes-Benz of Paramus responded

Thank you for saying that our team was very professional and courteous. We're so glad to know that all of your concerns were addressed, with progress reports as well. Thanks again!

March 11, 2022

I leave far from the dealership. So It was a Great coming home car service . More

by sophie2062
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
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Mar 12, 2022 -

Mercedes-Benz of Paramus responded

Thanks for going out of your way to visit our dealership. It's so nice to know that everything was great!

March 11, 2022

The staff was friendly and informative. The wait time was brief, and the drop-off and pick-up were a breeze. More

by DMCENTAUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar
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Mar 12, 2022 -

Mercedes-Benz of Paramus responded

Thanks for your kind remarks for our team. We're so glad to know that your wait time was brief, and our team was friendly and informative as well. It's also great to know that the drop-off and pick-up was a breeze!

March 11, 2022

The representative was friendly and arranged the pick up service to our satisfaction.The maintenance service is very good. More

by kelanxiao
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Dooley, Steve Dufalo
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Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's great to know that our team was very friendly, and you're pleased with everything as well. Thanks!

March 11, 2022

My representative Lisa was great, she was very helpful and communicated. If I were rating her I would rate her a 10 above and beyond. More

by SUPER202213
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Rosado
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Mar 12, 2022 -

Mercedes-Benz of Paramus responded

Thank you for telling us that Lisa was great and very helpful. We really appreciate your feedback and we hope you'll take a moment to update your review to 5-stars. Thanks again.

March 11, 2022

Excellent quality service. Video estimate was impressive. Professional and courteous staff. Even the coffee at the cafe. More

by Edpark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rovello
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Mar 12, 2022 -

Mercedes-Benz of Paramus responded

Thanks for saying that our team was professional and courteous, and you appreciated our video estimate and coffee!

March 11, 2022

Wonderful service as always! ! Tamar is truly the best... So kind n friendly and always right there to help! She deserves a big raise and/or promotion!! The guys also are always s More

by savann24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamar
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Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's so great to hear that our team provided you with wonderful service, and Tamar was kind and friendly as well. We're also glad to receive your enthusiastic feedback, and we'll look forward to helping you again with any future needs.

March 11, 2022

The mechanic showed up on time. Completed all the work. Was very curtious and attentive. More

by rsukharev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Rosado
Report | Print
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to know that our mechanic made sure your work was completed promptly, and everyone was courteous and attentive as well. Thanks!

March 11, 2022

Always pleasant and courteous. Car is always cleaned after service. Explanations of service needed & questions answered More

by orricohpae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Reyes
Report | Print
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's nice to hear that our team is always pleasant and courteous. We're so glad to know that our team was very informative, and able to answer your questions as well. Thank you!

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