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Mercedes-Benz of Paramus

Paramus, NJ

Overview
Employees
Reviews
Vehicles
3.8
2,801 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus. Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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755 State Rt 17 South

Paramus, NJ

07652

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Showing 2,801 reviews

March 22, 2022

Great service set up an appt and got taken care of brought the car for service and they contacted me with updates I didn’t have to call for anything More

by Aj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley James
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Mar 23, 2022 -

Mercedes-Benz of Paramus responded

Thanks for sharing your feedback. It's so nice to know that our team made sure you were updated, and your service visit was great.

March 21, 2022

All went smoothly. Loaner was as promised . Car serviced as promised. Thank you. Will recommend to others. More

by Ron
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Semeraro
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Mar 22, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to hear that our team was helpful and you received good service, and you appreciated the loaner car. Thanks for your willingness to recommend us as well.

March 21, 2022

The mini detail was great ! !! Came out like a new car. Nice and shiney. Thank you More

by AMY.SINTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Semeraro.
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Mar 22, 2022 -

Mercedes-Benz of Paramus responded

We're so glad to know that your mini detail was great, and you're happy that your car is nice and shiny too!

March 18, 2022

Excellent customer service of the highest quality. Very professional. Will return for future service. Thank you. More

by dpc98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Rosado
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Mar 18, 2022 -

Mercedes-Benz of Paramus responded

We're glad to hear that our team provided you with excellent customer service and you're pleased with everything. Thank you!

March 18, 2022

Service was outstanding. Prompt and Professional. Troy greeted me on drop off and explained process. Very satisfied. More

by Incajoe13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
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Mar 18, 2022 -

Mercedes-Benz of Paramus responded

It's so nice to know that our service team was prompt and professional and Troy was helpful with everything as well. Thanks!

March 18, 2022

Very good customer service. I'm satisfied with your service, they were able to fix my car problem More

by rr.upholsteryshop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee reyes
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Mar 18, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to know that our team provided you with very good customer service and your car was fixed promptly. Thanks!

March 18, 2022

Efficient, gracious, helpful, on-time…. . seriously, I needed service, got an appointment, I was welcomed in, checked in, everything explained well, got a loaner that was even better than my More

by DavidZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Reyes
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Mar 19, 2022 -

Mercedes-Benz of Paramus responded

Thanks for sharing your feedback. It's wonderful to know that our team was very helpful and you were pleased with the great service you received, to include a loaner car, and your car was returned perfectly repaired, and washed and vacuumed. Thanks for your kind remarks.

March 18, 2022

Had a very good experience they were thorough on the repair and gave me a loaner everyone was very courteous More

by HLACOGNATA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lalli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Perez, Donna Thomas, Carol Dooley, Veronica Heredia, Scott Gordon, Steve Dufalo
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Mar 19, 2022 -

Mercedes-Benz of Paramus responded

We're glad to hear that you had a very good experience and you're pleased with the loaner you received, and you found everyone to be courteous as well. Thank you!

March 18, 2022

We had a great experience at the service. Lee was amazing at keeping us updated and fixed the car very fast! More

by jetmira.ruci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
Report | Print
Mar 19, 2022 -

Mercedes-Benz of Paramus responded

We're glad to know that you had a great experience, and you found Lee to be amazing, and you're pleased with everything. Thanks!

March 17, 2022

The advisor There is great customer service . Patients explain everything with confidence and understanding point of view. More

by EULI21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee advisor , Martin Guzman, Robinson Espinal
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Mar 17, 2022 -

Mercedes-Benz of Paramus responded

Thanks for sharing your feedback. It's great to hear that our team provided you with great customer service and you're pleased with everything. Thanks again!

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