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Mercedes-Benz of Paramus

Paramus, NJ

3.8
2,801 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus. Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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755 State Rt 17 South

Paramus, NJ

07652

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Showing 2,801 reviews

March 28, 2022

Great service . Sales people excellent service manager great Used cars sales manager take car of our problem right away and fix it. More

by LEOVEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Mar 28, 2022 -

Mercedes-Benz of Paramus responded

Thanks for your kind remarks for our sales team, it's good to know that you're pleased with everything.

March 28, 2022

Excellent dealership, good service department. I’ll recommend anyone to purchase their car from Mercedes Benz of Paramus More

by KNOX3228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Mercedes-Benz of Paramus responded

It's so nice to know that our team provided you with good service, and you're willing to recommend others. Thanks!

March 28, 2022

Was not happy with the service. . now they also charge for the EZ pass which I do not need because I have my own when you get a loaner car.. because of there own mistakes More

by saavedrai1
Price
Recommend Dealer
No
Employees Worked With
David
March 28, 2022

Rob was super helpful! He is the best at meeting all of your needs! H More

by ALEXA.RICKERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Mercedes-Benz of Paramus responded

Thanks for telling us that Rob was super helpful and he was able to meet all of your needs.

March 28, 2022

Mercedes-Benz of Paramus was a great experience and their customer service is very satisfying. More

by CALLESHA.SHARPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Mercedes-Benz of Paramus responded

Thanks for telling us about your great experience. We really enjoy hearing that our service was very satisfying.

March 28, 2022

Not happy with service as I explained my sensor situation when last serviced and to no avail I still have the problem. I also have a problem with my hot spot and they said I would have to leave vehicle for 2 More

by RETIREWILKINS463
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henri Sabar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

Initial service, experience we're great for a warranty repair. But my left rear tire has been losing air ever since, and all tire sensors were off. Not sure what happened, but don't like it - More

by JM
Recommend Dealer
No
Employees Worked With
Ingersoll
March 28, 2022

Salesman was in a hurry to sell a car. That was his main goal. Did not bother introducing me to the Mercedes Benz app More

by Lynn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Cocco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Mercedes-Benz of Paramus responded

Hello Lynn. We are sorry to hear that a team member did not assist you. We can certainly have a Product Concierge assist you with the Mercedes Me App. Please contact us at your convenience. Kind regards, The Mercedes-Benz of Paramus Team.

March 28, 2022

Scheduled an appt. Sprinter Sat for 4 days untouched. Disgraceful. Brought it to another dealer. More

by ASPENBUILT
Recommend Dealer
No
Employees Worked With
David Rovello - 0 stars
March 28, 2022

Prompt arrival to my location and services my SUV. I can't complain not one bit. I'm satisfied. More

by BKS2295
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the young man's name.
Mar 29, 2022 -

Mercedes-Benz of Paramus responded

Thanks for sharing your feedback. It's great to know that our team provided you with prompt service for your SUV and you're pleased with everything!

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