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Mercedes-Benz of Paramus

Paramus, NJ

3.8
2,801 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus. Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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755 State Rt 17 South

Paramus, NJ

07652

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Showing 2,801 reviews

February 12, 2014

What an amazing experience and delight it was to have a car buying experience actually be very pleasant! Jeff Chun was very professional, knowledgable, friendly and organized with documents that we were do More

by rbautista65
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
Jun 26, 2014 -

Mercedes-Benz of Paramus responded

Your time is valuable and for that very reason we know a smooth process is crucial. Jeff Chun is our master of organized, not to mention enjoyable, experiences. Thank you for taking the time to highlight his work with us! Best, The Prestige Motors Team

February 10, 2014

My experience with Ken from the moment I walked in the door to the moment I walked out (with the key to my new Mercedes GLK in-hand) was nothing but spectacular. Ken took the time to really listen to wha More

by jgollup
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Shattuck
Jun 26, 2014 -

Mercedes-Benz of Paramus responded

We are glad to hear that Ken aided in you having a phenomenal experience. It is great to know that you were given an array of options and picked the one that was best for you. We hope the GLK is driving well! Until next time. Cheers, The Prestige Motors Team

February 10, 2014

Very professional atmosphere. Very attentive and accommodating. I have purchased 8 mercedes benz automobiles from Prestige Motors and I have always had the same experience every time. More

by symone16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Campbell
Jun 26, 2014 -

Mercedes-Benz of Paramus responded

We are always delighted to help our customers find the Mercedes that best suites them. We are glad that you were able to find eight with us already. We hope the newest one is exceeding all expectations! Happy driving, The Prestige Motors Team

February 07, 2014

Me Kant always is there for whatever reason. He takes time out of his way to explain and make me comfortable with his explanation on everything. More

by Papo419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Kant
Jun 26, 2014 -

Mercedes-Benz of Paramus responded

Your understanding of the process, and each thing encompassed within it, is crucial to us. This process should be an enjoyable one, not a stressful one. With more knowledge comes a greater comfort and we are ecstatic to hear we provided that for you. Best, The Prestige Motors Team

February 07, 2014

from the time we first wlaked in to "look" until we drove out with our car everything was professional, coueteous, friendly, informed and pleasant. this was the single best buying experience More

by 3sons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamali Howell
Jun 26, 2014 -

Mercedes-Benz of Paramus responded

We will be sure to pass along the word to Jamali that your experience was made memorable through your interactions. We hope you are still enjoying your new ride! Cheers, The Prestige Motors Team

February 05, 2014

all sales and swervice personel that I have come in contact with were professional, friendly, extremely competant, and knowledgible....servise work was exceptional so much so that I didnt think my car More

by bobwaltz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rory De Louise, Jerry Merlo, Tarek Elhadidi, Steve Eilert, Ken Shattuck, Steven Barragato
Jun 26, 2014 -

Mercedes-Benz of Paramus responded

Thank you for taking recognition of the detailed work we put into making your experience a memorable and enjoyable one. Also, thank you for taking the time to highlight the team members who made your interactions with us note-worthy. Happy driving, The Prestige Motors Team

February 03, 2014

I have bought many cars from Robert Kant at Prestige. Always good fast friendly service. Fair deals and no haggling and good service of car as well. Tom Wilen More

by Kimball666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Kant
Jun 26, 2014 -

Mercedes-Benz of Paramus responded

Tom- Thank you for taking the time to give us some feedback on how we are doing. We are happy to hear, or read rather, that we deliver the customer service we aim to deliver. Cheers, The Prestige Motors Team

February 01, 2014

Today we had our first experience at Mercedes and first test-drive. Needless to say, we want to convert and become Mercedes owners :) Andrew treated us with so much respect and was very friendly. We felt v More

by VVisc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Franco
Jun 26, 2014 -

Mercedes-Benz of Paramus responded

Whether the deal went through or not the important part is that our employees treated you with respect and gave you a note-worthy experience. We are glad that Andrew helped to awaken your love for Mercedes and we look forward to the day we can hand over the keys to your very own! Cheers, The Prestige Motors Team

Jun 26, 2014 -

VVisc responded

OOOOps! We definitely forgot to edit this review 2 weeks later!! We went back for a deal and our great sales man, Andrew, helped us. We are now driving our first Mercedes of many others. We love the car!! We love the post service, we love the care. We love being treated so well. Thank you Mercedes: Now, we are family! :)

January 31, 2014

We were shopping for a new Mercedes and even though we had purchased through this dealership before we were not considering going to them again because we had been unhappy with the prior experience. Howe More

by Wdkoumas69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cuesta, Anthony Amelio
Jun 26, 2014 -

Mercedes-Benz of Paramus responded

First and foremost, we appreciate you giving us the opportunity to rectify your concerns. We are pleased to know that we have improved throughout the years and were able to give you the customer service we wish to deliver to each of our customers. Paying undivided attention to our customers, their questions, and concerns are crucial to us. Also, thank you for highlighting the hard work of David and Anthony. We are lucky to call them a part of the team. Until next time! Happy driving, The Prestige Motors Team

January 30, 2014

Jeff was very professional and provided outstanding customer service. The entire process was smooth and hastle free. I buy a new car every 2-3 years and have not encountered someone as professional a More

by jbcolumbel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen (fianance), Jeff Chun
Jun 26, 2014 -

Mercedes-Benz of Paramus responded

Jeff is the master of smooth processes. We are glad that you got the opportunity to experience it. Until the next car or any service needs you may require! Happy driving, The Prestige Motors Team

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