Mercedes-Benz of Paramus

Exceptional Experience I have purchased several cars over the past 10 years with all different experiences and level of service, however this is the BEST experience I've eve I have purchased several cars over the past 10 years with all different experiences and level of service, however this is the BEST experience I've ever had. I know I got a great deal, I don't feel cheated and best of all the service was exceptional. My CPO ML 350 looks brand new, I can't find a fault and believe me I have searched from top to bottom. Jeff Chun who was my sales guys was so calm, friendly, professional and made the entire experience seemless. He sent me reminder text of things I needed to bring with me and had everything ready when I arrived. He made sure I was 100% satisfied and even reached out after a couple days to make sure I was all good. The Sales Manager Walter Pensa is a STANDUP guy, he is truly an asset to the Prestige Motors team. He made sure my experience was flawless and he was there every step of the way. I could go on and on raving about Jeff and Walter but take my word if you are looking for a CPO MB look no further this is the place for you. More

THE WORST SERVICE DEPARTMENT They just want to get people in an out and do not care what needs to be done, etc. I will never buy a car there because of their service department a They just want to get people in an out and do not care what needs to be done, etc. I will never buy a car there because of their service department and level of professionalism. Go to another dealer for service, this one is horrible!!!!!! More

Excellent, courteous, and very professional I had an amazing experience with Mr Campbell when I bought my last car at Prestige, so naturally I came back and requested him to be my sale represent I had an amazing experience with Mr Campbell when I bought my last car at Prestige, so naturally I came back and requested him to be my sale representative. I told him what I was looking for and he took me to a GLC that fit exactly what I needed. He followed up with me to assure me that he was there for any question I might have about the car. More

Jeff Chun was excellent sales person. very helpful and quick My friend recommended Jeff Chun and she was right he was excellent. Efficient. Quick work I can recommended your place and Jeff Chun to anybody w My friend recommended Jeff Chun and she was right he was excellent. Efficient. Quick work I can recommended your place and Jeff Chun to anybody who is looking Mercedes Even though my car was stop working on the highway after 4 days. I missed teach my class It's not his fall. I guess I just got bad car. ? Can't tell from outside. Something computer program problem When I got there with my bad car. Jeff and Everybody were very helpful. Jeff prepared loaner car for me One thing I did not like it I had to use my credit card to pay towing car ( I know I will get money back) Anyway I still Recomend your place to everybody Jeff Chun is very smart and hard working and very helpful. Feel comfortable Thank you More

Dream Car I had another amazing experience at Prestige thanks to Jeff Chun. This time it was for my dream car - the SL550. Jeff really made this a smooth transa I had another amazing experience at Prestige thanks to Jeff Chun. This time it was for my dream car - the SL550. Jeff really made this a smooth transaction. As always he was professional and thoughtful. He understood this was a big deal for me and made sure the experience was best in class and memorable. Jeff is courteous, helpful, and makes certain that satisfaction is delivered every step of the way. He truly knows the product and is passionate about delivering a best in class customer experience. Jeff is a true professional who really cares about his customers. I have said it before, and I meant it- I will be back to see Jeff for my next purchase. I have a feeling I will be bringing my children to Prestige, too... Thanks, Jeff, for all that you do! More

Awesome car buying experience!!! Just bought GLC 300 at Prestige few weeks ago. This was the best car buying experience I ever had. Never imagined that car buying can be this stress f Just bought GLC 300 at Prestige few weeks ago. This was the best car buying experience I ever had. Never imagined that car buying can be this stress fee and be actually a fun. Can't say enough good things about Sales Associate, Jeff Chun. He was very courteous, patient and had answers to the each and every question I asked. He helped in each and every step of the process and was helpful even for days after I drove the car out of dealership. Thanks Jeff for your exceptional service. More

Simply the best! I can't say enough good things about Prestige and, especially, Ken Cundari. I was looking for a specific model and color and thanks to him I got exact I can't say enough good things about Prestige and, especially, Ken Cundari. I was looking for a specific model and color and thanks to him I got exactly what I wanted. Thank you Ken for the above and beyond exceptional service. More

Excellent experience Just picked up my new GLC at Prestige Mercedes-Benz. Received first class service from Michael Serpone, Sales Manager and Jeff Chun, Sales Associate. Just picked up my new GLC at Prestige Mercedes-Benz. Received first class service from Michael Serpone, Sales Manager and Jeff Chun, Sales Associate. Also got a great demo of car features from Alex Carlo, Product Concierge. Visited two other Mercedes dealerships in the area prior to this one, and Prestige blew the other two away. Highly recommended. More

Excellence Personified My experience, from start to finish was exceptional and professional.. The process was seemless and thorough. I would not think twice about referring My experience, from start to finish was exceptional and professional.. The process was seemless and thorough. I would not think twice about referring friends, family and associates, to Prestige. I am so pleased, that I am purchasing a second vehicle for my wife. More

Back To Back World Class Customer Experiences I purchased a new 2015 C300 last year from Jeff Chun. This year I returned for assistance in selecting a second vehicle - an SUV. Jeff is professional I purchased a new 2015 C300 last year from Jeff Chun. This year I returned for assistance in selecting a second vehicle - an SUV. Jeff is professional and always a pleasure to do business with. He listened carefully to my needs and found the right fit for me - a CPO 2013 ML350. I returned to Prestige because I knew Jeff would work with me to find the perfect fit. The process was seamless and I drove away in my ML the same day (and this all happened after work same day in a couple of hours). I have had two back to back excellent experiences with Jeff at Prestige - and I will return again for my next vehicle. Jeff is a true professional who takes a vested interest in making sure the experience is no less than perfect. I highly recommend Prestige Motors -I have had nothing but great experiences there. More