Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Paramus
Paramus, NJ
2,801 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus.
Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,801 reviews
July 11, 2018
Purchase lease end Easy! Had vehicle certified for lease end purchase. Jarbari in sales was excellent. No hassle & very smooth transaction. Finance dept was easy with gr Easy! Had vehicle certified for lease end purchase. Jarbari in sales was excellent. No hassle & very smooth transaction. Finance dept was easy with great guidance. Couldn’t be more happy with overall expiernce. More
by COLINSOMERVILLE
Verified CustomerEmployees Worked With
Jabari Dickson
July 11, 2018
Teresa was very accommodating ...always friendly and caring. Great service department. Teresa also takes care of her clients . I always request her when I call for service she makes you feel at home . Great service department. Teresa also takes care of her clients . I always request her when I call for service she makes you feel at home . More
by STEFCHA
Employees Worked With
Teresa
July 11, 2018
Excellent Service Axel greets you with such sincerity that he makes you feel as if you are part of the Prestige Family. Kief and Monte also make you feel as if you are Axel greets you with such sincerity that he makes you feel as if you are part of the Prestige Family. Kief and Monte also make you feel as if you are a truly valued customer. Service completed in a timely manner for my 50,000 mile service. More
by JULES
Employees Worked With
Christopher Furbacher, Kief Ridley, Axel Arroyo, Monte Harris
July 11, 2018
Excellent service as always I have been a customer of Mercedes of Paramus for over 10 years. They always provide excellent service and I love to use their new cars when I get my I have been a customer of Mercedes of Paramus for over 10 years. They always provide excellent service and I love to use their new cars when I get my car serviced. More
by DALIACHI2002
Employees Worked With
Robert Kant, Christopher Furbacher, Axel Arroyo
July 11, 2018
4 hour flat tire change Every time I am told it will be 1.5 hours for tire change - today I am going on 4 hours I have been sitting here waiting for a single new tire. Worst Every time I am told it will be 1.5 hours for tire change - today I am going on 4 hours I have been sitting here waiting for a single new tire. Worst of all, after my insurance accepted the claim, all that needed to be done was the new already mounted tire needed to be put on the car and the spare taken off; I have sat here and watched through the glass as the tire sits on the floor and every car besides mine is being worked on for over A HOUR. I could have jacked my own car and and put the tire on 10 times by now - I just asked him to put the wheel in my trunk and return my car to me with the spare on it right now. More
by SashaSandhu
Employees Worked With
Tall balding guy with glasses
July 11, 2018
Hes the best of the best He was the best salesman I have encountered, I highly recommend going to see Joe Melillo. He will put your needs ahead of anything else and get you th He was the best salesman I have encountered, I highly recommend going to see Joe Melillo. He will put your needs ahead of anything else and get you the best deal guaranteed! More
by christinacharterina
Employees Worked With
Joseph Melillo
July 11, 2018
Outstanding! Mercedes-Benz of Paramus provides great customer service and I highly recommend this dealership for anyone who wants to experience a truly best in cla Mercedes-Benz of Paramus provides great customer service and I highly recommend this dealership for anyone who wants to experience a truly best in class experience. More
by mary1016
Employees Worked With
Jason Cestaro, Monte Harris, Richard Lawrence
July 10, 2018
Exceptional Service Department Always a great experience when getting service done at Mercedes of Paramus. The staff, facility, and customer attention always seems to amaze me. Two Always a great experience when getting service done at Mercedes of Paramus. The staff, facility, and customer attention always seems to amaze me. Two thumbs up! More
by BASEBALL1234598
Employees Worked With
Bobby J, Christopher Furbacher
July 10, 2018
Easy recall fix Received a letter from Mercedes explaining the recall. Called for an appointment, went in, got a loaner, all done!! Easy!! Car runs perfectly and it Received a letter from Mercedes explaining the recall. Called for an appointment, went in, got a loaner, all done!! Easy!! Car runs perfectly and it was washed and ready to ho when I arrived to pick it up. More
by VENTURA.ANTOINETTE
Employees Worked With
Christopher Furbacher
July 10, 2018
Lamont was our salesman and he was excellent. No pressure sale. Felt like concerns were heard. Sales person we worked with was very knowledgeable and patient and do not rush me to make my decisi No pressure sale. Felt like concerns were heard. Sales person we worked with was very knowledgeable and patient and do not rush me to make my decision. I felt like I left with tinge car I wanted at a fair price. Lamonte went above and beyond to ensure that we had a positive car buying experience. I hope to be a long standing Mercedes customer. More
by Happy buyer
Employees Worked With
Lamont gillead
