Mercedes-Benz of Palm Beach

DO NOT GO TO THIS DEALERSHIP! !! The manager Peter Althoff has the worst customer service and does not care about his buyers. Check Engine light came on a FEW HOURS after purchasi !! The manager Peter Althoff has the worst customer service and does not care about his buyers. Check Engine light came on a FEW HOURS after purchasing a MB vehicle from them for over $35k!! Brought it to local Mercedes’ dealer. They did an inspection and found the problem which ended up including replacing both fuel pumps on vehicle!! Thank God for the elite warranty otherwise that would have cost a few thousand dollars. I WILL NEVER BUY A VEHICLE FROM THIS DEALER SPECIFICALLY ! I WOULD LOVE TO RETURN THE VEHICLE but they will not take it back More

Eddie Perez I had a very good experience he made you feel very Comfortable very professional very Comfortable very professional More

Sales professional Ryan Evans did an outstanding job of selling my wife and I a 2016 CPO Benz. East to work with, knowledgeable and no pressure tactics helped us move forward with this purchase. We highly selling my wife and I a 2016 CPO Benz. East to work with, knowledgeable and no pressure tactics helped us move forward with this purchase. We highly recommend Ryan and his team at MB PB !! More

This is the 3rd time we lease a vehicle from Mercedes Benz of Palm Beach. This time Fred Fischer delivered it to my home, which was very convenient. He was professional, helpful and on time. Benz of Palm Beach. This time Fred Fischer delivered it to my home, which was very convenient. He was professional, helpful and on time. More

Eddie Perez is an amazing sales rep at Mercedes-Benz of Palm Beach on Okeechobee Blvd in West Palm Beach . He took his time with me to find the right vehicle and explained everything in detail from the beg Palm Beach on Okeechobee Blvd in West Palm Beach . He took his time with me to find the right vehicle and explained everything in detail from the beginning of deciding the type of vehicle and to the end of purchase. From the first day I met with Eddie he gave superior customer service like we were family. Kept in touch with me by email and phone to make sure that my experience was exceptional. I am very grateful for his advise and patience. I will be going to Mercedes-Benz of Palm Beach for future purchases and will recommend him to all my friends and relatives. Thank you Eddie Perez From Aisha 11/8/21 Purchase More

Scott Retzlaff went above and beyond when I took my car in for service. I felt welcomed and taken care of during my short visit, offering water, staying connected during my waiting period, and even after in for service. I felt welcomed and taken care of during my short visit, offering water, staying connected during my waiting period, and even after I left, sent a text video of the car summary of the work performed. This dealership is so technologically oriented and advanced which was very impressive and made the service experience easier. Overall , I had a great customer experience at this dealership. More

My 18 year old daughter visiting FL needed 4 new tires. Superior service: personal pick up and delivery + excellent customer service all around. Highly recommend! Superior service: personal pick up and delivery + excellent customer service all around. Highly recommend! More

service was first rate...knowledgeable, professional, welcoming and friendly they found a defect we didn't know about and took care of it immediately we highly recommend them welcoming and friendly they found a defect we didn't know about and took care of it immediately we highly recommend them More

So... I took my brand new car for its first car wash. The next day I had to use my wipers. Apparently, my wipers went on while going thru the wash and they broke. I went to the service lane and had the The next day I had to use my wipers. Apparently, my wipers went on while going thru the wash and they broke. I went to the service lane and had the good fortune of meeting Johnny who took care of me right away, quickly diagnosing the problem and getting new wipers for me immediately. Johnny was professional and turned my visit in to a quick and pleasant experience. More

I spent time searching for a Toyota 4Runner and found an excellent used vehicle on the M-B of Palm Beach internet site. I called and Marco Donascimento picked up the phone. He looked into the availability a excellent used vehicle on the M-B of Palm Beach internet site. I called and Marco Donascimento picked up the phone. He looked into the availability and unfortunately another client was also interested, however he stated that he keep an eye for me on the transaction. A couple of days later he called and stated the deal fell through and asked if I was still interested. I was greeted by Marco the next morning at the dealership and the car was waiting for me at the front door. WOW the vehicle was in excellent shape and was exactly what I was looking for. Marco made the purchasing process very easy and transparent. The Palm Beach M-B team was very professional and treated me with respect, even though I did not buy a Mercedes Benz. Well, maybe next time....... More